Sr. Technical Program Manager, Operations
Hims & Hers
Engineering & Technology
Job Summary
We are looking for a highly motivated and experienced Technical Program Manager to join our dynamic team. The ideal candidate will have a strong background in Retail or Healthcare technology and program management. This role will involve collaborating with cross-functional teams to plan, execute, and deliver complex projects on time and within budget.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 8 years
Job Description/Requirements
You Will:
- Lead the planning and execution of projects from concept to production, including defining project scope, milestones, and deliverables.
- Develop detailed project schedules, resource plans, and budgets to ensure alignment with organizational goals and objectives.
- Coordinate with internal teams, external vendors, and suppliers to drive project progress and resolve technical challenges.
- Provide guidance and support on technical decisions, leveraging your expertise to drive innovation and optimization.
- Work closely with technology, products, and, operations teams to align project goals and priorities.
- Coordinate with marketing, finance, accounting, and legal departments to facilitate the necessary workflows.
- Facilitate communication and collaboration across functional groups, ensuring a clear understanding of project requirements and dependencies.
- Successful negotiation with stakeholders to maintain alignment across the organization.
- Drive cross-functional problem-solving and decision-making to address issues and achieve project milestones.
- Proactively identify project risks and develop mitigation strategies to address potential obstacles and challenges.
- Monitor project progress and performance metrics, implementing corrective actions as needed to keep projects on track.
- Anticipate and resolve issues related to resource constraints, technical dependencies, and changes in project scope.
- Communicate project status, milestones, and key updates to stakeholders at all levels of the organization, including executive leadership.
- Solicit feedback from stakeholders and incorporate input to drive continuous improvement and alignment with business objectives.
- CapEx and OpEx budget planning and tracking
You Have:
- 8+ years of relevant work experience in project management or related role
- A bachelor's degree in a relevant field, such as business, project management, engineering, or a related discipline
- Prior experience managing projects or programs of increasing complexity and scope
- Strong leadership skills to effectively manage and motivate cross-functional teams—excellent presentation, management, and interpersonal skills for working with team members, stakeholders, and customers
- Proficiency in managing program budgets, tracking expenses, and ensuring financial objectives are met
- Skills in identifying, assessing, and mitigating risks associated with program activities
- Proficiency in building and maintaining positive relationships with stakeholders, clients, and team members
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