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Sr. Technical Program Manager, Operations

Hims & Hers

Engineering & Technology

IT & Telecoms GHS Confidential
2 months ago

Job Summary

We are looking for a highly motivated and experienced Technical Program Manager to join our dynamic team. The ideal candidate will have a strong background in Retail or Healthcare technology and program management. This role will involve collaborating with cross-functional teams to plan, execute, and deliver complex projects on time and within budget.

  • Minimum Qualification : Degree
  • Experience Level : Senior level
  • Experience Length : 8 years

Job Description/Requirements

You Will:

  • Lead the planning and execution of projects from concept to production, including defining project scope, milestones, and deliverables.
  • Develop detailed project schedules, resource plans, and budgets to ensure alignment with organizational goals and objectives.
  • Coordinate with internal teams, external vendors, and suppliers to drive project progress and resolve technical challenges.
  • Provide guidance and support on technical decisions, leveraging your expertise to drive innovation and optimization.
  • Work closely with technology, products, and, operations teams to align project goals and priorities.
  • Coordinate with marketing, finance, accounting, and legal departments to facilitate the necessary workflows.
  • Facilitate communication and collaboration across functional groups, ensuring a clear understanding of project requirements and dependencies.
  • Successful negotiation with stakeholders to maintain alignment across the organization.
  • Drive cross-functional problem-solving and decision-making to address issues and achieve project milestones.
  • Proactively identify project risks and develop mitigation strategies to address potential obstacles and challenges.
  • Monitor project progress and performance metrics, implementing corrective actions as needed to keep projects on track.
  • Anticipate and resolve issues related to resource constraints, technical dependencies, and changes in project scope.
  • Communicate project status, milestones, and key updates to stakeholders at all levels of the organization, including executive leadership.
  • Solicit feedback from stakeholders and incorporate input to drive continuous improvement and alignment with business objectives.
  • CapEx and OpEx budget planning and tracking


You Have:

  • 8+ years of relevant work experience in project management or related role
  • A bachelor's degree in a relevant field, such as business, project management, engineering, or a related discipline
  • Prior experience managing projects or programs of increasing complexity and scope
  • Strong leadership skills to effectively manage and motivate cross-functional teams—excellent presentation, management, and interpersonal skills for working with team members, stakeholders, and customers
  • Proficiency in managing program budgets, tracking expenses, and ensuring financial objectives are met
  • Skills in identifying, assessing, and mitigating risks associated with program activities
  • Proficiency in building and maintaining positive relationships with stakeholders, clients, and team members

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