Sr. DevOps Engineer, Store Frontend
Hims & Hers
Engineering & Technology
Job Summary
We are seeking a Senior DevOps Engineer to help build and maintain the infrastructure powering our ecommerce platform. We believe that moving fast is our competitive advantage; that moving fast enables us to better serve our users so we build fully automated CI/CD pipelines for all of our applications. We also know that the faster we move, the more risk we face causing disruptions, so we invest heavily into observability tools
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 10 years
Job Description/Requirements
You Will:
- Enable frontend/growth product teams to focus on developing features while DevOps takes care of reliably operating our platform and production sites with a focus on continuous improvement and developer enablement.
- Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation.
- Independently lead key projects in support of business and technology strategy.
- Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams
- Manage Infrastructure through automation (Infrastructure as Code - terraform knowledge preferred)
- Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence.
- Define, Design, and implement DevOps practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience
- Manage incidents and emergency response, track outages, ensure data integrity and engineer releases to promote secure, efficient and rapid deployments.
- There will be an On call rotation but it will be fairly distributed across the team, including the manager, who also takes a weekly rotation!
- Troubleshoot various production or non-production issues and alerts and identify the root cause
You Have:
- 5+ years as a DevOps Engineer, Site Reliability Engineer or Platform Engineer
- 10+ years of total experience supporting technical environments within Engineering domains
- Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience
- Exposure to Frontend technologies: NodeJS, Next.js, Javascript, GraphQL preferred
- Experience with service-oriented architectures and microservices at scale
- Strong proficiency with Public Cloud providers (AWS, GCP)
- Experience with Terraform or other IaC tools such as Chef, Puppet or Ansible
- Experience with CI/CD tools such as Jenkins, CircleCI or GitHub Actions
- Ability to use containers and orchestration frameworks (Kubernetes, Docker, Container registries etc.) -EKS + Helm Experience is a plus.
- Proficiency scripting in one or more languages such as Python, Bash, Go and/or others
- Experience with configuring, customizing, and extending monitoring tools (Datadog, ELK, Prometheus, etc.)
- Excellent debugging and troubleshooting skills
- Strong technical competency, with a data-driven analytical approach towards solving complex challenges
- Have a systematic problem-solving approach, coupled with strong and effective communication skills and a sense of drive
- Knowledge of information security standards rules and regulations related to information security and data confidentiality (e.g. HIPAA, PCI DSS, NIST, ISO, etc.)
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