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Revenue Cycle Representative

Anonymous Employer

Accounting, Auditing & Finance

Healthcare GHS Confidential
1 month ago

Job Summary

Surgical Notes is hiring for a Medical Accounts Receivable Representative to assist with timely follow-up and collection on our clients’ third party payor accounts receivable. The ideal candidate has excellent organizational skills, communication skills, with the desire and ability to learn quickly. Working as a part of the team to meet deadlines, but also being able to work independently is crucial to the success in this position. Our organization prides itself on being built upon a set of strong core values. We are looking for candidate who will actively exhibit these core values: Service Excellence, Transparency, Teamwork, Accountability, Hardwork, and Positive Attitude. Internal Title: US RCM Individual Contributor II. External Title: Revenue Cycle Representative. Reports to: Manager, Revenue Cycle.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements


  • Work through book of accounts receivable claims and develop plan for maintaining proper coverage on all accounts
  • Review aged accounts, trace and appeal unpaid and/or erroneously paid or denied accounts
  • Work all denials and underpayments received within 24 hours by researching steps previously taken and take additional action, as needed to resolve the claim
  • Obtain pre-authorizations as needed
  • Work tickler accounts daily to ensure overall health of client accounts receivable
  • Review and address correspondence daily, including emails from clients
  • Identify trends and inform client lead/manager, as appropriate
  • Escalate issues to client lead/manager, as appropriate
  • Other responsibilities as assigned


  • One year of experience working with a healthcare provider or an Associate’s Degree in Healthcare Management, Business Management or a related field
  • Experience with medical billing
  • Proven experience working payer denials including but not limited to commercial, government, out of network, workers compensation, and auto-vehicle
  • Experience working surgical claims
  • Proficient with MS Outlook, Word, and Excel
  • Ability to work independently and as part of a team
  • Strong attention to detail and speed while working within tight deadlines
  • Exceptional ability to follow oral and written instructions
  • A high degree of flexibility and professionalism
  • Excellent organizational skills
  • Strong interpersonal and persuasive abilities in order to secure accurate and timely payment from patients
  • Ability to work in a fast-paced environment
  • Outstanding communications skills; both verbal and written

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