UX Designer

Responsibilities:

• Help define the user experience for new and existing digital interfaces for our customers and users;
• Gather user needs and challenges by making use of quantitative and qualitative research results, or methods;
• Collaborate with UX, Engineers, Product Managers, Product Owners, Analysts, Lawyers, and more;
• Balance user-centred, business, and engineering goals to help shape strategy;
• Take on structural and architectural problems by thoughtfully organizing functionality into pages and workflows to meet user needs and match their mental models;
• Develop storyboards, wireframes, mock-ups, prototypes, and more to communicate interaction and design ideas;
• Validate your work with various internal and external stakeholders.

Requirements:

• Preferred, but not required: Masters or Bachelor of Human-Computer Interaction, Psychology, Information Science, Computer Science, Engineering, or Visual design or related fields with user-centred product development experience;
• 3+ years’ experience conducting user-centred interaction design work, including requirement engineering, conceptual tasks, persona creation, user journeys, product lifecycle monitoring;
• Passion of making our users’ lives better;
• Experience in delivering a product/feature vision with a realistic plan for iterative updates that realise the vision over time;
• Experience in collaborating with cross-functional teams, but take pride in ownership of the problem;
• Communication skills for dissecting various user experiences and presenting their strengths and weaknesses;
• Experience in developing and using a Design system;
• Experience mentoring others, outside the UX team;
• Good sense of humour, solid sense of pride in your work, and willingness to give and take feedback;
• An outstanding portfolio, demonstrating your clean design sense, user focus and dedication to solving sophisticated workflows.