2 months ago

Job Summary

We are looking for YOU — eager for a challenge, energized by innovation and aligned with our mission to deliver a future of work without borders.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:4 years

Job Description/Requirements

Responsibilities:


  1. Lead the user research process by closely collaborating with product management and other verticals.
  2. Develop research plans, define research objectives, share insights and findings with internal team, stakeholders in an engaging manner.
  3. Conduct interviews with external and internal users to identify usage and effectiveness of product features, have a pulse of user needs, goals and pain points at all times.
  4. Conduct stakeholder and user interviews, implement surveys and identify research methods to best gain user insights.
  5. Work closely with UX designer to help build wireframes based on information synthesized through user research.
  6. Collaborate with designers and developers to review designs, discuss product features and implementation.



Requirements:


  • At least 4 years of professional experience conducting user research for a product company, preferably B2B SaaS.
  • Excellent understanding of user behavior, psychology.
  • Expertise in conducting qualitative/quantitative research independently.
  • In-depth understanding of UI design and product building.
  • Creativity and attention to details with hands-on experience (portfolio required).
  • Previous experience with B2B SaaS solutions is a plus (HRIS, Payroll, Tax or Payment Process companies will be preferred).

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