Technical Program Manager - Quality & Reliability

Eight Sleep

Engineering & Technology

IT & Telecoms Confidential
2 weeks ago

Job Summary

Eight Sleep is backed by leading Silicon Valley investors and recognized as one of the Fast Company’s Most Innovative Companies In Consumer Electronics.

  • Minimum Qualification:Degree
  • Experience Level:Management level
  • Experience Length:4 years

Job Description/Requirements

How you’ll contribute:

  • Own Field Failure Rate as a mission-critical KPI for the organization

  • Work with both Quality (Manufacturing) and Reliability (Engineering) stakeholders to drive toward concrete Field Failure Rate milestones

  • Create detailed project timelines and make adjustments as needed, setting clear expectations for the working group, including constraints and mitigation plans

  • Own continual improvement processes for existing and new products

  • Drive data collection and analysis as a function

  • Act as a translator and liaison between technical and non-technical stakeholders by distilling technical concepts into easy-to-understand explanations

What you need to succeed:

  • Extensive knowledge of both manufacturing principles and reliability engineering practices

  • 4+ years of experience in quality or reliability engineering 

  • 2-3 years of experience in Technical Project or Program Management

  • Ability to effectively communicate with overseas teams/vendors and driving results through asynchronous communication

  • Strong oral and written communication skills

  • Deductive and first principles problem-solving abilities and a passion for making complex things simple(r)

  • A team mentality with the instinct to put the needs of the project and group first

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