Spa Attendant

Department: Spa & Recreation

Location: Ghana - Accra

Description
The incumbent in this position is responsible for the cleanliness of the area as well as welcoming the guest to the Health Club Area and the pool side.
Key Responsibilities

• Opening and closing procedures for the health club/spa area.
• Controlling usage of sauna, solarium and fitness, pool area.
• Maintaining a clean and organized health club/pool area environment
• Supporting the F & B Outlets in busy times
• Cleaning of bar and service area.
• Scheduling appointments for massages etc.
• Reporting of technical difficulties to the maintenance department.
• Controlling inventory of towels, bathrobes and kitchen towels.
• Supporting the ordering of pool supplies.
• Cleaning of fitness equipment.
• Assisting guest with work out tools and equipment.
• Welcoming the guests to the Health Club Area and assist with show around/explanation of equipment
• Giving out towels and having guest sign in the signature list
• Controlling in-house guests and eventual outside visitors
• Supporting the Lifeguards around the Pool Area with the setup of sun beds, services
  

Skills, Knowledge & Expertise

• Vocational School Certificate in hospitality or related field
• 1-2 years working experience preferably in a 4- or 5-star hotel
• Previous hotel-related experience beneficial
• Ability to satisfactorily communicate in English with guests, management, hotel personnel and service company representative to their understanding.
• Flexibility in terms of scheduling
• Knowledge of proper chemical handling
• Physical ability to handle heavy duties
  

To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

• People Oriented
• Passionate for European luxury
• Entrepreneurial
• Straightforward
• Discreet
• Efficient

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