Operations Manager

• Oversee the day-to-day operations of the security company.
• Supervise and coordinate security personnel across various client sites.
• Conduct regular site inspections to ensure security standards and client requirements are met.
• Prepare duty rosters and ensure adequate deployment of security personnel.
• Monitor staff attendance, discipline, performance, and appearance.
• Investigate and report security incidents and recommend appropriate actions.
• Ensure all operational activities comply with company policies and relevant regulations.
• Liaise with clients to address concerns and maintain strong professional relationships.
• Coordinate staff training and development programs.
• Manage operational resources, including security equipment and vehicles.
• Prepare regular operational reports for management.
• Support the recruitment, deployment, and performance evaluation of security personnel.
• Respond promptly to emergencies and operational challenges.

• Bachelor’s Degree in Security Management, Business Administration, Management, or a related field.
• Professional qualifications in security management will be an added advantage.
• Minimum of 3-5 years’ experience in security operations, with at least 2 years in a managerial or supervisory role.
• Strong knowledge of security procedures, risk management, and incident response.
• Excellent leadership and people management skills.
• Strong communication, problem-solving, and decision-making abilities.
• Ability to work under pressure and respond effectively to emergencies.
• Proficiency in Microsoft Office applications.
• A valid driving license will be an added advantage.

Key Competencies

• Leadership and team management
• Strategic and operational planning
• Client relationship management
• Problem-solving and decision-making
• Strong communication and interpersonal skills
• Attention to detail
• Integrity and professionalism
• Ability to work independently and under pressure

Location: Kumasi

Salary: Attractive