Human Resource (HR) Manager
Job summary
Lead and manage the entire human resource function of Yes Pac West Africa, ensuring the organisation attracts, develops, engages and retains the talent needed to achieve its business objectives. The role sets and delivers HR strategy, policy and best practice across the employee life cycle — workforce planning, recruitment, performance, reward, learning and employee relations — while ensuring full compliance with Ghana’s labour and data-protection legislation and fostering a productive, safe and high-performing workplace culture.
Job descriptions & requirements
Key Responsibilities
- Develop and implement the HR strategy, plans and annual objectives in alignment with the company’s overall business goals, and advise senior management on people matters.
- Lead workforce planning, recruitment and selection — from job analysis and sourcing through interviewing, selection and onboarding — to ensure the business is correctly resourced with capable staff.
- Manage employee relations, discipline and grievances fairly and lawfully, in strict accordance with the Labour Act, 2003 (Act 651) and company policy, and represent the company before the National Labour Commission where required.
- Oversee the performance-management system, including goal-setting, appraisals, continuous feedback and the linking of performance to development and reward.
- Administer compensation, benefits and payroll inputs, ensuring accuracy and full statutory compliance (PAYE, SSNIT and Tier-2/3 pensions), and maintain an equitable, competitive reward structure.
- Plan and coordinate learning, training, induction and talent-development programmes that build capability and support succession.
- Develop, review and enforce HR policies, the employee handbook and standard procedures, keeping them current, lawful and consistently applied.
- Ensure organisational compliance with all applicable employment, data-protection (Data Protection Act, 2012, Act 843) and related legislation, and manage HR risk.
- Maintain accurate employee records and the HR information system, and produce timely HR reports, metrics and analytics to inform management decisions.
- Advise, coach and support line managers on the full range of HR matters, building their people-management capability.
- Drive employee engagement, wellbeing, diversity and a positive organisational culture, and partner with QHSE to support a safe and healthy workplace.
- Manage the HR budget, headcount and external relationships — with regulators, unions (where applicable), training providers and other service providers.
Qualifications & Experience
- Education: Bachelor’s degree in Human Resource Management, Business Administration, Social Sciences,
- Psychology: or a related field. A Master’s degree (MBA / MSc HRM) is an added advantage.
- Experience: 5–8 years’ progressive HR experience, with at least 2–3 years in a managerial or supervisory HR role, preferably in a manufacturing, industrial or FMCG environment.
- Language: Fluent in English (spoken and written).
- Certifications / Membership: Professional membership of the Chartered Institute of Human Resource Management (CIHRM), Ghana.
- Professional HR certification (e.g. CIHRM, CIPD, SHRM or equivalent) is an advantage.
- Technical Knowledge
- Thorough working knowledge of the Labour Act, 2003 (Act 651) and related employment regulations.
- Knowledge of the Data Protection Act, 2012 (Act 843), PAYE, SSNIT and statutory pension obligations.
- Recruitment and selection, performance management, compensation and benefits, and training and development.
- HR policy development, employee relations, discipline, grievance handling and dispute resolution (including National Labour Commission processes).
- HR information systems, payroll administration, and HR reporting and analytics.
Behavioral Competencies
- Strong leadership, integrity and the ability to handle confidential information with discretion.
- Excellent communication, interpersonal and influencing skills.
- Sound judgment, analytical thinking and problem-solving.
- Emotional intelligence, fairness and strength in conflict resolution and negotiation.
- Organised, results-oriented and able to work under pressure.
Location: Accra
Salary: Attractive
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