Housekeeping Manager
Job descriptions & requirements
Organization Profile
TG Holdings is a diversified group with interests across manufacturing, construction, real estate, hospitality, computers, logistics, automobile, printing and publishing. TG Holdings is dedicated to meeting the needs and exceeding expectations of both clients and partners, through collaboration, tailored solutions, and building strong relationships.
Subsidiary Profile
We are a Best Western Plus affiliated deluxe hotel with charm and character. We welcome business and leisure travellers to experience the heritage of timeless Ghanaian tradition and hospitality. At Best Western Plus Accra Beach Hotel, hospitality is our passion and care is our craft. Day by day, we work fervently to intricately craft the ultimate hotel experience. Being the capital of Ghana, Accra has delightful cultural diversity, illustrious regal history, iconic architecture, exciting entertainment and sheer creative energy. Whatever the interests, Best Western Accra Beach Hotel certainly offers the acclaimed hospitality of Ghana at one destination.
Job Purpose
To lead housekeeping operations ensuring cleanliness, presentation, hygiene standards, and guest comfort across all hotel facilities.
Key Responsibilities
- Housekeeping Operations
- Manage rooms and public area cleaning standards.
- Ensure room readiness.
- Quality Control
- Conduct inspections and audits.
- Inventory Management
- Monitor linen, amenities, and housekeeping supplies.
- Team Leadership
- Recruit, train, and supervise housekeeping staff.
- Compliance & Safety
- Maintain hygiene and safety standards.
Key Performance Indicators (KPIs)
- Room inspection scores
- Guest cleanliness ratings
- Productivity levels
- Inventory control
- Turnaround times
Competency Requirements
Education & Qualification
• Degree or Diploma in Hospitality Management
Technical
• Housekeeping operations
• Inventory management
• Quality assurance
Personality
• Detail-oriented
• Organized
• Service-driven
Work Experience
• Minimum 5 years housekeeping experience with 2 years in supervisory role
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