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1 month ago

Job Summary

We're on the hunt for a Community Manager here at maids.cc. You'll play a vital role in making our online presence more lively and engaging! You'll be the voice of our brand in the digital world, connecting with people and building a community around our services.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

What You'll Do:
  • Set and implement social media and communication campaigns to align with marketing strategies.
  • Create content using an educational informative approach.
  • Take charge of our brand's online presence and engage with our audience by responding to comments and messages on social media and online platforms, ensuring that our brand's reputation remains strong and favorable.
  • Keep a watchful eye on online reviews and feedback, and proactively report any issues or areas for improvement.
  • Analyze and report on social media and online platform metrics to track performance and make data-driven decisions for continuous improvement.
  • Identify opportunities for partnerships and collaborations with relevant third-party communities to expand brand awareness and reach and gather feedback and insights to inform marketing.

Requirements

  • Excellent command of spoken and written English.
  • Presence across social platforms.
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing newsletter).
  • Ability to identify and track relevant community metrics.

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