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1 month ago

Job Summary

You will be responsible for developing, implementing, and managing communication plans and change initiatives within the organization. This strategic role involves working closely with StackAdapt's cross-functional departments and leadership team to ensure that important company information is communicated effectively to all relevant stakeholders. The aim is to ensure that team members are well-prepared for, and engaged in, organizational change efforts in a timely manner.

  • Minimum Qualification : Degree
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

What you will be doing:

Communication Strategy:

  • Develop and execute a comprehensive communication strategy that conveys the company’s goals and values, fostering excitement among team members while maintaining StackAdapt culture, supporting change management, and enhancing community awareness, and leadership alignment. 
  • Create and maintain a consistent, clear, organizational voice and timely messaging.
  • Build relationships and liaise with the Director+ community to increase transparency within our global team member base. Think “Do good things, then tell people about it.”
  • Support external communications strategy, including press and awards.
  • Partner with social media team to create strong brand evangelists internally and externally, ultimately driving more reach and expansion of the StackAdapt brand. 

Content Creation:

  • Identify, write, and edit a broad range of executive-level communications for internal audiences covering company business updates, news, and “need to know” information.
  • Collaborate with the People, Marketing, Sales Enablement and Operations teams to assist and maintain alignment between internal and external messaging. 
  • Coordinate and communicate a master digest or central schedule of key events, deadlines, and changes at depth, leadership, and company levels to ensure alignment and awareness (e.g., company all hands, LT Offsites, quarter-end activities, project releases, blackout windows, Performance Reviews, Employee Surveys, etc).
  • Identify all relevant company communication channels (e.g., email, Slack, intranet) and determine the most effective ones to ensure widespread reach.
  • Support Executive leadership team in cascading vision, goals, and OKRs to the broader team.
  • Curate and maintain content in applicable sources to ensure validity and accuracy over time.
  • Develop and implement crisis communication plans and serve as the organization's spokesperson during crises or emergencies.

Change Management:

  • Promote and facilitate change management company-wide, ensuring impact of applicable changes is well-planned and clearly executed to impacted team members.
  • Identify potential challenges, resistance, and obstacles to change and develop strategies to address them.

What you’ll bring to the table:
  • Minimum 3-5 years experience in a corporate communications, change management leadership role.
  • Bachelor's degree or higher in Business Administration, English, Creative Writing, International Business, Management, or a related field.
  • Proven ability to work with executive and senior leadership, demonstrating excellent negotiation, persuasion, and presentation skills.
  •  Excellent written and verbal communication skills, thriving in a dynamic, fast-paced, fully remote high-growth environment.
  • You can “see the big picture” to bring structure and clarity to ambiguous situations.
  • Experience across a broad range of business environments and must possess strong business acumen.
  • Track record of employing change management methodologies and best practices that demonstrate value.

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