4 weeks ago

Job Summary

Responsible for monitoring all cashiers’ duties at all branches and ensuring adequate controls are kept at all times within the branches and head office petty cash payments.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:1 year

Job Description/Requirements

General Description:

• Contact potential or existing customers via telephone, email and new media to sell our products/services.

• Achieve daily/weekly/Monthly sales targets.

• Build a pipeline of leads through the sales process and maintain a consistent flow of closed sales.

• Maintain call centre database by entering relevant and accurate information

• Following up with clients who have completed a loan transaction to express appreciation.

• Capture SME loan data on the banking software (MIP)

• Any other duty as may be assigned by your supervisor.


Qualification and Requirements:

• A Bachelors’ Degree or HND or its equivalent in any field

• Excellent knowledge of IT systems including call center solutions, Microsoft office and e-mail.

• Required language proficiency, English language and at least one local language

• Knowledge of customer service principles and practices

• 1-year experience within a Call center environment with targeted sales

• Good data entry and typing skills


Skills / Attributes

• Analytical and problem-solving skills

• Good customer service skills.

• Good listening skills

• Hard working with high energy levels

• Willingness to learn

• Ability to adapt quickly to constant changes

• Adhere to discipline and routine

• Good selling skills

• Excellent communication skills (written and oral) and excellent telephone manners

• Neat and organized person.


All applicants should forward their application letters and CVs to ghanavacancies1@gmail.com

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