Front Desk

Responsibilities:

• Greeting and Welcoming Guests: Warmly welcome visitors and provide them with necessary information or assistance.
• Maintain a professional and friendly demeanor at all times.
• Direct guests to appropriate individuals or departments.
• Managing Phone Calls: Answer incoming calls promptly and courteously.
• Route calls to the appropriate person or department.
• Take and relay messages accurately and timely.
• Administrative Support:  Assist in scheduling appointments and managing calendars for executives or staff.
• Perform data entry tasks, including updating contact lists and records.
• Handle incoming and outgoing mail and deliveries.
• Maintain cleanliness and organization of the front desk area
• Providing Information and Assistance: Respond to inquiries from visitors and callers, providing information about the organization's products, services, or policies. - Assist visitors with completing forms or documents as required.
• Handle customer complaints or concerns professionally and escalate when necessary.
• Coordination and Communication: Coordinate with other departments to ensure seamless communication and operations.
• Relay important messages or information to relevant parties promptly

Requirements:

• Proven experience as a receptionist or in a similar role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks effectively.
• Professional appearance and demeanor. 
• Ability to handle stressful situations calmly and professionally.
• Candidate must stay in and around Tema and be willing to work on Sundays with 2 off days.)

Salary Range: GHC 2000.00 - GHC 2500.00

Location: Tema and surrounding areas

Employment Type: (Full Time)