Job Summary
Waiters assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Waiters are also responsible for asking customers if they are satisfied with their meal and providing any assistance should the customer not be satisfied.
- Minimum Qualification: Others
- Experience Level: Entry level
- Experience Length: 2 years
Job Description/Requirements
Responsibilities:
- Greet and escort customers to their tables.
- Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies).
- Prepare tables by setting up linens, silverware, and glasses.
- Inform customers about the day’s specials.
- Offer menu recommendations upon request.
- Up-sell additional products when appropriate.
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
- Communicate order details to the Kitchen Staff.
- Serve food and drink orders.
- Check dishes and kitchenware for cleanliness and presentation and report any problems.
- Arrange table settings and maintain a tidy dining area.
- Clean and constantly keep service areas under hygienic conditions
- Deliver checks and collect bill payments.
- Carry dirty plates, glasses, and silverware to kitchen for cleaning.
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties)
- Follow all relevant health department regulations.
- Provide excellent customer service to guests.
- You shall report to the Store and Floor Supervisor.
- Perform any other duties as assigned by Management
Location: Accra
Employment Type: Full Time
Salary Range: Attractive
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