Team Leader
Job summary
Spidex Express is looking for a responsible, experienced, and results-driven Driver and Warehouse Team Leader to oversee daily warehouse operations and manage a team of last-mile delivery drivers. The successful candidate will be responsible for driver recruitment, daily staff allocation, attendance and performance management, parcel receiving, scanning, sorting, dispatch, route coordination, and ensuring parcels are processed accurately and delivered safely and on time. The ideal candidate should have previous experience in courier, logistics, warehouse, fleet, or last-mile delivery operations, with strong leadership, communication, and organizational skills. The candidate must demonstrate attention to detail, a good knowledge of the local delivery area, the ability to coordinate warehouse and delivery activities effectively, and a commitment to maintaining high standards of productivity, safety, accountability, and operational discipline in a fast-paced environment.
Job descriptions & requirements
Key Responsibilities
Driver Team Leader
- Recruit, onboard and manage a team of delivery drivers
- Ensure drivers report to the warehouse on time and complete daily deliveries.
- Allocate parcels and delivery routes to drivers.
- Monitor daily delivery performance, failed deliveries and customer issues.
- Track driver attendance, productivity and performance.
- Provide training and daily guidance to drivers.
- Handle driver-related issues and maintain good team discipline.
- Work closely with the Warehouse Supervisor to ensure smooth daily operations.
- Ensure all parcels are delivered safely and within the required SLA.
Requirements
- Previous experience in courier, logistics, delivery or fleet operations is preferred.
- Previous experience managing a team of drivers is an advantage.
- Strong communication and leadership skills.
- Good knowledge of the local area and road network.
- Must be able to work under pressure and meet daily targets.
- Strong problem-solving and organizational skills.
- Valid driver's licence is an advantage.
- Own vehicle is an advantage.
Warehouse Team Leader
- Manage daily warehouse receiving, sorting and dispatch operations.
- Receive parcels from the central hub and ensure accurate scanning and sorting.
- Organise parcels according to delivery areas and routes.
- Coordinate with the Driver Team Leader to ensure parcels are dispatched on time.
- Monitor parcel volume, sorting accuracy and dispatch performance.
- Manage warehouse staff and allocate daily tasks.
- Maintain proper parcel records and ensure no parcels are lost or misplaced.
- Handle damaged, missing and exception parcels.
- Maintain warehouse cleanliness, safety and security.
- Prepare daily operational reports and performance data.
- Ensure warehouse operations meet Spidex Express SOPs and KPI requirements.
Requirements
- Previous warehouse, courier or logistics experience is preferred.
- Experience in parcel sorting or last-mile logistics is an advantage.
- Previous team management experience is preferred.
- Strong organizational and communication skills.
- Good computer and basic Excel skills.
- Able to work under pressure in a fast-paced environment.
- Responsible, reliable and detail-oriented.
- Must have good attendance and strong work discipline.
Qualifications
- Minimum: Grade 12 / National Senior Certificate. A certificate or relevant qualification in Supply Chain, Logistics or a related field
Benefits
- Stable full-time position with basic salary + performance bonus.
- Standard official holidays and leave benefits according to local labour rules.
- Friendly office environment, stable team and clear job responsibilities.
- Complete training and long-term development opportunity in an international logistics team.
Location: Tema
Salary: Attractive
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