Supervisor
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Job summary
The Supervisor oversees daily operations, ensuring staff (kitchen, waiters etc)perform efficiently while maintaining high standards of customer service and compliance with company policies.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Ghana
Job descriptions & requirements
Key Responsibilities:
- Supervise and coordinate daily activities of staff
- Monitor employee performance and provide guidance or training where needed
- Ensure excellent customer service standards are maintained
- Handle customer complaints and resolve issues promptly
- Manage schedules, attendance, and shift assignments
- Ensure compliance with health, safety, and company policies
- Support management in reporting and operational planning
Requirements:
- Proven experience in a supervisory role (preferably in hospitality or retail)
- Strong leadership and communication skills
- Ability to multitask and work under pressure
- Good problem-solving abilities
- Basic knowledge of MS Office or relevant systems
Location: Accra
Salary: Attractive
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