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Senior Team Member Relations Partner

GitLab

Customer Service & Support

IT & Telecoms GHS Confidential
1 month ago

Job Summary

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 8 years

Job Description/Requirements

What you’ll do  

  • Advises and coaches managers on complex Team Member Relations issues, including performance management.
  • Investigates highly sensitive People issues, including: conducting team member interviews; analyzing data from various internal systems; composing investigation reports; making a recommendation based on the findings of the investigation, and proposing remedial next steps/actions.
  • Coaches leaders through delicate, complex and often confidential work issues.
  • Creates proactive programs designed to prevent workplace issues/concerns.
  • Partners with Legal and PBP on the review and assessment of Team Member Relations cases as needed for added context.
  • Provides critical input to the formation, consistent application, and revision of policies across GitLab as we continue to scale.
  • Provides trend data and actionable feedback to legal, HRBP teams, and senior leaders to reduce overall risk in the organization.
  • Regularly reviews policies, procedures and initiatives to ensure they align with applicable regulatory requirements as well as GitLabs’ Values.


What you’ll bring 

  • 8+ years of progressive investigatory or employee relations experience.
  • Excellent written and verbal communication and interpersonal skills.
  • Must exercise confidentiality and discretion in dealing with sensitive, complex and time sensitive employment matters.
  • Demonstrates empathy and facilitates conflict resolution situations.
  • Strong problem-solving skills, critical thinking, and intuitive sense of business acumen.
  • Ability to execute tasks with attention to detail, reliability, and a relatively quick pace.
  • Ability to interface and partner with stakeholders to achieve and influence results.
  • Ability to use GitLab tools.
  • Aligns with GitLabs values.

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