Job descriptions & requirements
Job Description: Security Officer
Company: G4S Security Services
Department: Operations
Reports To: Site/Patrol Supervisor
Employment Type: Full-Time (Includes nights, weekends, and holidays)
Job Summary
As a professionally trained Security Officer for G4S, you will be the frontline defense protecting our client’s premises, assets, information, and personnel. You will foster a safe environment by proactively managing entry points, conducting thorough patrols, monitoring surveillance equipment, and acting as a calm, authoritative responder during emergency situations. G4S officers must project a highly professional image, balancing strict security posture with excellent customer service.
Core Responsibilities & Duties
- Surveillance & Patrols
- Conduct regular foot and/or vehicle patrols around the building interior, perimeter, parking facilities, and vulnerable areas to detect unauthorized presence or safety hazards.
- Inspect security infrastructure (doors, gates, locks, fire escapes) to ensure everything is functional and secure.
- Access Control & Customer Service
- Manage entry and exit points for employees, visitors, contractors, and vehicles.
- Verify identifications, issue visitor badges, and maintain accurate digital or physical visitor logs.
- Greet clients and the public with a friendly, professional demeanor while maintaining high situational awareness.
- Enforce company policies, Standard Operating Procedures (SOPs), and site-specific regulations.
- Incident Response & Reporting
- Act as a first responder to site emergencies, including fire alarms, medical crises, safety hazards, or security breaches.
- Document detailed daily logs, security check sheets, and incident reports
Key Skills & Requirements
Qualifications & Experience
- Education: Senior High School Certificate
- Identification: Ghana Card
Physical & Medical Requirements
- Ability to stand and walk for prolonged periods (up to an entire shift) and climb stairs or navigate uneven terrain.
- Must pass standard G4S physical fitness training
- Must clear a comprehensive background check and reference checks
Core Competencies
- Communication: Verbal communication and the ability to write
- Emotional Control: Ability to remain calm, professional, and de-escalate conflicts under intense pressure.
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