A
Sales Officer
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Job summary
We are seeking a polished, confident and highly driven Sales Officer to grow the membership base and drive revenue across our premium wellness ecosystem. You will be one of the first points of contact for prospective members and will be responsible for translating the experience into compelling membership and wellness solutions. This role requires someone who understands premium clientele, relationship selling and the difference between selling a service and creating desire for an experience.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Accra & Tema Region, Ghana
Job descriptions & requirements
Key Responsibilities
Membership Sales
- Drive new membership acquisition and achieve agreed sales targets.
- Present and sell membership packages, premium experiences and wellness services.
- Conduct personalized tours and consultations for prospective members
- Follow up on leads, enquiries and prospects through the sales journey.
- Convert qualified prospects into long-term members.
Business Development
- Identify new business opportunities and potential member segments.
- Develop relationships with corporates, executives, athletes, high-net-worth individuals and strategic partners.
- Support corporate wellness and membership initiatives.
- Build a strong referral and networking pipeline.
Member Experience & Relationship Management
- Deliver a polished and highly personalized sales experience.
- Understand each prospect’s fitness, wellness and lifestyle needs.
- Recommend appropriate membership and service options.
- Maintain strong relationships with prospects and existing members.
- Ensure seamless handover from sales to the wider member-experience team.
Revenue Growth
- Promote additional services including spa, recovery, wellness, premium experiences and other facility offerings.
- Identify opportunities for upselling and cross-selling.
- Track individual and departmental sales performance.
- Provide regular sales reports and market feedback to management.
Brand Representation
- Represent with professionalism, confidence and discretion.
- Maintain the highest standards of presentation and communication.
- Ensure every interaction reflects the club’s premium positioning.
Requirements
- Bachelor’s Degree or Diploma in Sales, Marketing, Business Administration or a related field.
- Minimum 3-5 years’ sales experience, preferably in luxury hospitality, fitness, wellness, hospitality, real estate, premium retail or another high-end service environment.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication, presentation and negotiation skills.
- Strong relationship-building and networking abilities.
- Experience with CRM systems is an advantage.
- Must be polished, confident, presentable and commercially driven.
Key Competencies
- Premium Sales & Business Development
- Lead Generation & Conversion
- Relationship Management
- Consultative Selling
- Negotiation & Persuasion
- Customer Experience Excellence
- Communication & Presentation
- Networking
- Target Orientation
- Upselling & Cross-Selling
- Commercial Awareness
- Resilience & Self-Motivation
- Professionalism & Personal Presentation
Why Join Us?
This is an opportunity to play a foundational role in building the people, culture and service standards of one of Ghana’s most ambitious new wellness destinations. You will help shape the team behind an environment where fitness meets wellness, hospitality meets precision, and every member experience matters.
Other Information:
The Facility is not a gym. It is a curated wellness sanctuary where every towel, every scent, every detail and every interaction is intentional. Located in the heart of Cantonments, Accra, our private members club brings together an exceptional collection of fitness, wellness, recovery and lifestyle experiences, including:
- Spa
- Sauna, Steam & Ice Plunge
- Coffee Shop
- Cryotherapy
- Boxing Ring
- Spinning & Yoga
- Pilates
- HYROX
- VIP & Premium Experiences
- IV Infusion
- And much more
We are redefining fitness and wellness in Ghana. We train and serve elite athletes, corporate executives, entrepreneurs and discerning members who expect excellence in every detail. From precision coaching to five-star recovery, we are setting a new standard. We are building a team that matches that standard. If you take pride in delivering world-class service, professionalism, discretion and exceptional experiences, this is where you belong.
Location: Cantonments, Accra
Salary: Accra
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