Receptionist
Job summary
Dee’s TakeOut is seeking a friendly, professional, and customer-focused Receptionist to serve as the first point of contact for customers. The role involves managing front-desk operations, handling customer orders, and supporting smooth daily restaurant operations while delivering excellent customer service.
Job descriptions & requirements
- Welcome and attend to customers politely and professionally
- Receive and manage customer orders (in-person and via phone)
- Respond to customer inquiries and handle basic complaints
- Coordinate orders with the kitchen and service team
- Maintain a clean and organized reception area
- Handle basic record-keeping and daily order tracking
- Support online orders and customer follow-ups
- Communicate menu items, prices, and promotions accurately
- Minimum qualification: SHS Certificate
- Valid Ghana Card is required
- Strong communication and interpersonal skills
- Customer-focused with a positive attitude
- Ability to read, write, and communicate clearly in English
- Neat, presentable, and professional appearance
- Ability to work in a fast-paced environment
- Prior experience in customer service or hospitality is an advantage
- Salary range: GHS 1,000 – 2,000
- Tips and additional incentives available
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