Office Assistant / Front Desk Executive
Job summary
Print Innovation is seeking a proactive, organised, and customer-focused Office Assistant / Front Desk Executive to support daily office operations and provide excellent customer service. The successful candidate will serve as the first point of contact for clients, handle enquiries, assist with job orders, maintain records, and ensure the smooth running of the front desk.
Job descriptions & requirements
- Welcome clients and attend to walk-in customers professionally.
- Answer phone calls, respond to enquiries, and manage correspondence.
- Receive and record customer printing and publishing orders.
- Prepare quotations, invoices, and other basic office documents.
- Maintain accurate customer records and follow up on pending orders.
- Coordinate with the production and design teams to track job progress.
- Keep the reception area organised and assist with general administrative duties.
- Minimum of SHS/WASSCE qualification; a diploma in Business Administration or a related field is an advantage.
- Good communication, interpersonal, and customer service skills.
- Basic computer skills, including Microsoft Word, Excel, and email.
- Strong organisational skills, attention to detail, and the ability to multitask.
- A professional attitude, honesty, and willingness to learn.
- Previous experience in a front desk, customer service, or administrative role is an advantage.
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