Logistics Operations Supervisor

Key Responsibilities

Operation Team Management

• Lead and manage the local logistics operation team, arrange daily work shifts, assign job tasks, supervise team work progress, conduct daily work assessment, and improve team overall operation efficiency.

Logistics Operation & Scheduling

• Be fully responsible for local road transportation, cargo pickup, warehousing, sorting and last-mile delivery scheduling; monitor the whole process of cargo transportation, ensure no delay, loss or damage of goods, and guarantee on-time delivery rate.

Order & Document Management

• Supervise the processing of logistics orders, check waybills, delivery documents and customs clearance documents; ensure all operation documents are complete, accurate and filed in standard procedure.

Warehouse & Inventory Supervision

• Supervise daily warehouse management, including goods receiving, storage, inventory checking and stock taking; control inventory accuracy, optimize warehouse layout and storage efficiency, and reduce cargo damage and inventory difference rate.

Problem Handling & Risk Control

• Timely handle abnormal situations during logistics operation, including cargo delay, damage, return and customer complaints; summarize operational risks, put forward optimization plans, and avoid repeated problems.

Supplier & Customer Coordination

• Communicate and coordinate with local transporters, warehouse partners and third-party logistics suppliers; maintain good communication with local clients, feedback operation progress and solve service problems.

Process Optimization & Data Reporting

• Sort out daily operation data, complete weekly and monthly operation reports; continuously optimize local logistics operation processes, reduce operation costs, and improve service quality and customer satisfaction.

Job Requirements

• Matric / Grade 12 or above, Logistics Management, Supply Chain or Business related major is preferred.
• 2–4 years local logistics operation experience, at least 1 year team supervision or senior operation experience.
• Familiar with local road transport rules, warehousing operation processes and local delivery market conditions.
• Familiar with logistics document processing, inventory management and abnormal order handling.
• Fluent in English for daily work communication, negotiation and report writing.
• Proficient in Microsoft Excel for data statistics, inventory sorting and report making.
• Strong team management ability, scheduling ability and problem-solving capability.
• Able to bear work pressure, have strong responsibility, rigorous work attitude and excellent execution.

Benefits

• Competitive monthly salary + operation performance bonus + quarterly reward.
• Full-time permanent position with stable career development in an international logistics company.
• Standard Ghana labour benefits, official holidays and annual leave.
• Clear promotion path: Supervisor → Operation Manager → Regional Manager.
• Professional team training and overseas business resource support.

Location: Tema

Salary: Attractive