Human Resources & Personnel Administration Manager

Key Responsibilities

Recruitment and Workforce Planning

• Manage end-to-end recruitment, selection and onboarding processes.
• Develop workforce plans in collaboration with departmental and production managers.
• Coordinate recruitment for permanent, temporary and seasonal workforce requirements.
• Ensure appropriate staffing levels to support production and operational demands.
• Maintain recruitment records and monitor recruitment effectiveness.

Personnel Administration

• Manage employment contracts, employee files and personnel records.
• Administer employee leave, attendance, overtime, benefits and exit procedures.
• Maintain accurate and up-to-date employee databases.
• Ensure proper documentation of employee movements, promotions, transfers and terminations.
• Maintain confidential and audit-ready personnel records.

Payroll and Compensation Administration

• Oversee monthly payroll preparation and administration.
• Ensure accurate recording of attendance, overtime, allowances, deductions and other payroll components.
• Coordinate statutory deductions and submissions, including SSNIT contributions and PAYE.
• Reconcile payroll information and resolve discrepancies.
• Ensure timely and accurate payroll processing in accordance with company policies and applicable regulations.

Employee Relations and Industrial Relations

• Manage employee grievances, disciplinary matters and workplace investigations.
• Ensure fair, consistent and legally compliant disciplinary procedures.
• Facilitate dispute resolution and maintain constructive employee relations.
• Manage relationships with employee representatives and labour unions, including negotiations where applicable.
• Advise management on employee relations issues and potential labour risks.

Labour Law and Regulatory Compliance

• Ensure compliance with Ghana's Labour Act, 2003 (Act 651), applicable employment regulations and other statutory requirements.
• Monitor changes in labour legislation and advise management on their implications.
• Ensure employment policies, contracts and HR procedures comply with applicable legal requirements.
• Coordinate HR-related audits, inspections and regulatory documentation.
• Identify and mitigate employment-related compliance risks.

Training and Performance Management

• Coordinate employee training and development programmes.
• Identify skills gaps and recommend appropriate capacity-building initiatives.
• Implement and monitor performance appraisal systems.
• Support departmental managers in setting performance objectives and evaluating employee performance.
• Promote continuous learning, productivity and employee development.

Employee Engagement and Welfare

• Develop initiatives to improve employee engagement, motivation and retention.
• Promote a positive, respectful and productive workplace culture.
• Coordinate employee welfare programmes and address workplace concerns.
• Monitor employee turnover, absenteeism and other workforce indicators.
• Recommend initiatives to improve workforce stability and productivity.

HR Reporting and Management Support

• Prepare periodic HR reports, workforce analyses and management dashboards.
• Monitor key HR indicators, including employee turnover, absenteeism, retention, recruitment timelines and personnel costs.
• Support workforce budgeting and HR cost management.
• Collaborate with production, quality assurance, health and safety teams on workforce-related matters.
• Provide management with timely advice on organisational structure, workforce planning, employee performance and HR risks.

Essential Qualifications and Experience

• Bachelor's degree in Human Resource Management, Business Administration, Psychology, Law or a related discipline.
• Minimum of eight (8) years of progressive HR generalist experience.
• Demonstrated experience managing HR operations within a manufacturing, industrial or labour-intensive environment.
• Strong hands-on experience in personnel administration, payroll management, employee relations and industrial relations.
• Sound practical knowledge of Ghanaian labour laws, employment regulations and statutory requirements.
• Proven experience managing employee grievances, disciplinary procedures, workplace investigations and dispute resolution.
• Demonstrated competence in recruitment, onboarding, training and performance management.
• Advanced Microsoft Excel skills and practical experience using HR/payroll software and ERP systems.
• Ability to independently manage HR operations and competing priorities in a fast-paced working environment.

Desirable Qualifications and Experience

• Postgraduate qualification in Human Resource Management, Business Administration or a related discipline; an MBA will be an advantage.
• Professional HR certification or membership in a recognised HR professional association.
• Experience in food processing, agribusiness or similar manufacturing operations.
• Experience managing large, shift-based or seasonal workforces.
• Familiarity with food-industry operational audits and workplace safety requirements.

Required Skills and Competencies

• Strong leadership and people-management skills.
• Excellent communication, negotiation and interpersonal abilities.
• Strong organisational, analytical and problem-solving skills.
• High levels of integrity, confidentiality and accountability.
• Ability to exercise sound judgement and handle sensitive employee matters.
• Strong attention to detail and accuracy in HR administration and payroll.
• Ability to work independently while collaborating effectively with management and operational teams.
• Proficiency in Microsoft Office, particularly Excel, and HR information systems.

Additional Requirements

• Fluency in written and spoken English.
• Willingness and ability to work on-site at the company's facility in Prampram, Greater Accra.
• Ability to work in a manufacturing environment and support operational workforce requirements.

Application

• Interested and qualified candidates should submit their applications through the designated recruitment channel.
• Only candidates who meet the stated qualifications and experience requirements will be considered for the position.

Location: Prampram, Greater Accra, Ghana

Salary: Attractive