Head Of Revenue Operations

Company Description

BIMA Ghana, a subsidiary of MILVIK BIMA, launched operations in 2010 to bring affordable and accessible healthcare solutions to the people of Ghana. As part of MILVIK BIMA, a global leader in democratizing healthcare through technology, BIMA Ghana focuses on proactive care. Services include telemedicine, specialist care, health-screening, personalized health programs, and more. With operations across Asia and Africa, the mission is to empower communities with high-quality healthcare options. For additional details, visit www.bima.com.gh.

Role Description

The Head of Revenue Assurance leads the design and execution of controls that safeguard revenue streams, minimize leakage, and ensure billing accuracy across products and channels. This role oversees end to end revenue processes, analytics, compliance, and risk mitigation. The position requires strong financial governance expertise, data literacy, and cross functional leadership

Qualifications

The successful candidate shall perform the following duties but not limited to;

➢ Develop and maintain a regular revenue forecasting process comprising of regular trend 

analysis and a real -time revenue forecast.

➢ Develop and implement a comprehensive revenue assurance framework covering order 

to cash, billing, rating, and collections.

➢ Investigate root causes of revenue variances and prepare reconciliation reports with 

financial impact estimates.

➢ Identify, quantify, and remediate revenue leakage risks.

➢ Lead revenue analytics and reconciliation processes across systems and platforms.

➢ Establish key performance indicators that aligns with the monthly budgets for revenue 

integrity and leakage prevention.

➢ Oversee internal controls aligned with financial reporting standards and audit 

requirements.

➢ Collaborate with Finance, IT, Sales, Operations, and Compliance teams to resolve issues 

and drive process improvements.

➢ Manage internal and external audit engagements related to revenue processes.

➢ Drive automation initiatives and continuous improvement programs.

➢ Lead and develop the revenue assurance team, including performance management and succession planning. ➢ Provide executive reporting on revenue risk exposure and recovery initiatives

the candidate

➢ Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or related field.

➢ Professional certification such as CPA, ACCA, CIMA, or CIA preferred.

➢ 8 to 12 years of experience in revenue assurance, financial control, audit, or risk management.

➢ Proven experience in leading cross functional teams.

➢ Strong understanding of ERP systems, billing platforms, and data analytics tools.

➢ Advanced analytical and problem solving skills.

➢ Knowledge of regulatory and compliance frameworks relevant to the industry.

➢ Advanced Excel (Pivot tables, VLOOKUP/XLOOKUP/HLOOKUP, Power 

Query), Experience with SGL for data extraction.

➢ Familiarity with data visualization tools (Tableau, Power BI)

➢ Understanding of revenue recognition principals and internal controls.

➢ Basic scripting (Python,R) or automation tools is a plus.

➢ Experience in telecommunications, fintech, SaaS, or subscription based business models.

➢ Exposure to large scale data environments and automation tools.

➢ Experience managing complex system integrations and transformation project

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