Head of Human Resources

Key Responsibilities:

• Develop and implement HR strategies, policies, and procedures aligned with business goals.
• Oversee recruitment, selection, onboarding, and workforce planning.
• Manage employee performance appraisal systems and support departmental heads in setting targets.
• Develop employee training and development programs to improve staff capabilities.
• Oversee compensation, benefits, payroll coordination, leave administration, and employee records.
• Ensure compliance with Ghanaian labor laws, employment regulations, and industry requirements.
• Manage employee relations, grievances, disciplinary matters, and conflict resolution.
• Advise management on organizational structure, succession planning, retention, and productivity.
• Develop initiatives to improve employee engagement, motivation, and retention.
• Prepare HR reports, analyze workforce data, and provide recommendations to management.
• Supervise the HR team and ensure effective delivery of HR services.

Qualifications and Requirements:

• Bachelor's degree in Human Resource Management, Business Administration, Industrial Relations, or a related field.
• A postgraduate qualification or professional HR certification is an advantage.
• At least 3–5 years of relevant HR experience, preferably in a leadership or managerial position.
• Experience in microfinance, banking, financial services, or a similar regulated environment is an advantage.
• Strong knowledge of Ghanaian labor laws and HR best practices.
• Excellent leadership, communication, negotiation, and interpersonal skills.
• Strong analytical, organizational, and problem-solving abilities.
• High levels of integrity, confidentiality, and professionalism.

Key Competencies:

• Strategic HR planning
• Leadership and people management
• Employee relations and conflict resolution
• Performance management
• Regulatory compliance
    - Decision-making and problem-solving

Location: Ghana

Salary: Very Competitive