Front Desk Officer / Admin Officer
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Job summary
The Front Desk Officer will welcome customers and visitors, handle enquiries, manage appointments, and provide basic administrative support to ensure the smooth running of the fashion company.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Ghana
Job descriptions & requirements
Key Responsibilities:
- Welcome customers and visitors professionally.
- Answer phone calls, respond to messages, and direct enquiries.
- Provide information about the company's products and services.
- Manage customer appointments and fittings.
- Assist customers with enquiries about orders, deliveries, and product availability.
- Keep the reception area clean, organised, and presentable.
- Handle customer complaints politely and refer complex issues to management.
- Perform basic administrative duties, including filing and data entry.
Qualifications and Requirements:
- Minimum of SHS certificate; a diploma is an advantage.
- At least 1 year of experience in a front desk, receptionist, or customer service role.
- Good communication and interpersonal skills.
- Basic computer skills.
- Well-organised, polite, and professional.
- An interest in fashion or retail is an advantage.
Location: Cantonments
Salary: Attractive
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