Job Summary
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 5 years
Job Description/Requirements
What this job can offer you
- Play a Key role in maintaining a wide spectrum of Financial Systems.
- Collaborate with Product, Engineering and Wider Business areas helping deliver results.
- Exposure to a vast number of systems and partnerships with financially impacting teams to combine ideas and lead the way in enabling growth.
- Provide production support for various back-office systems including, but not limited to researching and resolving problems with Kyriba, Zuora and other in-house systems.
- Participates in the management of various SaaS and hosted applications, including diagnosing, troubleshooting, and initiating corrective actions.
- Analyze requirements and develop functional requirements and/or solution design documents.
- Collaborate with business, vendors and other stakeholders in problem definition, business case development, creation of requirement documentation.
- Develop, perform, and document complete user acceptance testing to support project implementation and BAU Change Management Process.
- Liaise with internal business and IT groups in performing support activities, system configuration and enhancement requests.
- Interface with external software vendors for product issue troubleshooting and resolution; initiating Service Requests (SR's) as necessary with other 3rd Party Vendors
- Collaborate with technical and security architects to evaluate risk and recommend remediation.
- Provide root cause analysis for any systems or process issues, ensuring remediation plans are devised, discussed, and agreed on, and results are in permanent resolution of issues.
What you bring
- 5+ years of demonstrated experience as a Systems Analyst supporting financial back-office systems.
- 5+ years' hands-on Financials experience in at least one of key systems (Zuora strongly preferred, Kyriba, COUPA etc.)
- Exposure to SAP ERP is preferable.
- 3-5 years of experience implementing software.
- 5+ years financial process knowledge, configuration, and hands-on experience in various areas (Billing, Procure to Pay, Treasury) to translate business requirements into systems.
- Experience handling cross-functional projects from Internal systems, integrations to Billing, ERP systems.
- Strong interpersonal skills, written and verbal communication, and facilitation skills.
- Self-motivated, proactive, willing to learn, strong sense of accountability, and a proven track record of delivering results.
- Must work well under pressure, be sensitive to deadlines, be able to interact in a team environment, be able to adapt quickly to change, deep attention to detail and possess excellent analytical, problem solving and customer service skills.
- Must be able to troubleshoot, resolve, and communicate solutions for system issues to the business.
- Advanced Excel skills required.
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