Senior Global Travel and Expense Manager
GitLab
Accounting, Auditing & Finance
Job Summary
We are seeking an experienced Sr. Global Travel & Expense Manager to lead our global travel and corporate credit card programs and policies. Reporting to the Head of Procurement, the Sr. Travel & Expense Manager will oversee the development, implementation, and maintenance of travel management company (TMC), negotiating contracts and managing relationships with travel partners, such as airlines, hotels, and car rental companies, and ensuring compliance with our Travel Policy. The Sr. Travel & Expense Manager will also oversee the corporate credit card and P-card programs. The Sr. Global Travel & Expense Manager should have excellent customer service skills and will collaborate with internal stakeholders and customers to resolve issues, drive cost savings, and promote safety and security.
- Minimum Qualification: Degree
- Experience Level: Senior level
- Experience Length: 5 years
Job Description/Requirements
What You’ll Do:
- Manage communications and change management related to program enhancements, policy changes, non-compliance, etc.Â
- Work closely with Expense auditing team to ensure T&E auditing and other program support is delivered in line with agreed processes and SLAs.
- Negotiate the most cost effective global/regional/local arrangements with airlines, travel agencies, hotels, car rental companies and corporate cards to ensure the company receives the best possible quality of products and services at the lowest possible cost.
- Maintain relationships with suppliers to ensure best-in-class service and competitive pricing.
What you’ll bring:
- 5 - 7+ years’ experience as a Global Travel Manager, or relevant Travel industry experience.
- Strong knowledge of industry leading travel and expense systems (e.g. Spotnana, Navan, Brex, AMEX, Concur, Egencia, Expensify, etc.).
- Proficiency in corporate card program trends and best practices.
- Experience with the design and implementation of corporate travel and expense programs.
- Proven track record of achieving travel category savings via sourcing, demand management and / or policy compliance.
- Excellent negotiation skills with the ability to manage and develop supplier relationships.
- Experience working with and servicing a global team.
- Top level customer service and communications skills.
- Strong leadership, project management, and organization skills.
- Demonstrated ability to influence and lead others while also working independently in a fast-paced work environment.
- Excellent judgment with ability to maintain high degree of confidentiality as it relates to sensitive financial transactions.
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