Job Summary
We need a Credit Product Manager who'll be the go-to person on all things Credit. You'll drive growth, improve funnel conversion, engagement, lower cost of acquisition, and maintain the best quality on all aspects of the product, customer journey, and service
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 5 years
Job Description/Requirements
What you’ll be doing:
- Setting the vision for our product(s), understanding how it connects to Revolut’s goals
- Building credit products with world class customer experiences in mind, understanding the full credit lifecycle of a customer
- Defining, prioritising, and communicating short, mid, and long term goals of the product
- Ensuring high engagement in the UX domain to deliver a great customer experience
- Creating a high conversion funnel and offering acceptance rate
- Lowering the cost of customer acquisition
- Ensuring high customer satisfaction related to understanding and experience within the retail credit products segment
- Establishing reliable and reputable third party partnerships
- Ensuring zero tolerance of any compliance issue or breach of regulatory requirements
What you'll need:
- Hands-on experience building products and/or features in retail credit
- Strong new product design experience and a passionate approach to customer experience
- UI/UX principle knowledge with deep customer focus by understanding customer behaviour and analysing data and real world experiences
- A broad knowledge of risk management principles
- A technical degree from a top school
- Programming and data analysis skills, and user research experience
- A detail-oriented, structured mentality
- Interpersonal and negotiation skills
- The ability to prioritise features based on customer needs/wants
- A deeply analytical mindset and track record for making data-driven decisions whilst also building business intuition around credit products
- The ability to lead a team and build partnerships with other functions
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