Bellboy

Company Description

Four Points® by Sheraton Accra Kotoka Airport, located just 1.5 km from Kotoka International Airport, offers an exceptional blend of modern sophistication and warm hospitality. The hotel boasts 199 contemporary guest rooms and suites with stunning city skyline views. Guests can savor a variety of cuisines in the all-day dining restaurant or relax at the Best Brews™ bar, featuring local craft beer and delicious grills. With meeting spaces, a stylish lobby, and a sky view pool, the hotel caters to both business and leisure travelers for a memorable experience in vibrant Accra.
Role Description

This is a full-time, on-site position based in Accra. The Bellboy will be responsible for ensuring a welcoming experience for guests. Key responsibilities include assisting with luggage handling, providing efficient check-in and check-out support, offering information about hotel amenities and local attractions, and ensuring timely deliveries to guest rooms. The role also includes maintaining a professional demeanor while interacting with guests and assisting them with any special requests.
Qualifications

• Proficient in Communication and Customer Service to provide a positive guest experience.
• Experience with Receptionist Duties, such as assisting with check-in, check-out, and general inquiries.
• Capability to handle Luggage efficiently while ensuring guest convenience and care.
• Ability to quickly learn and adapt to Training on hotel services and policies.
• Friendly demeanor, attention to detail, and ability to work in a team.
• Previous experience in hospitality or customer service is a plus.
• Proficiency in multiple languages is advantageous.

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