Administrative & Operations Assistant

Key Responsibilities:

Daily Administration & Management Support

• Handle day-to-day administrative tasks and assignments from management.
• Arrange transportation, courier pickups, deliveries, and other logistical services.
• Coordinate appointments, meetings, schedules, and business activities.
• Communicate with suppliers, customers, service providers, and external parties.
• Prepare basic reports, maintain records, and follow up on pending tasks.

Human Resources & Staff Coordination

• Assist with employee recruitment, including posting vacancies, screening CVs, and arranging interviews.
• Monitor staff attendance, punctuality, and daily work assignments.
• Communicate management instructions to employees and follow up on implementation.
• Help organize staff meetings and coordinate internal activities.
• Report employee-related issues and support workplace discipline in accordance with company policies.

Procurement & External Coordination

• Assist with sourcing suppliers, requesting quotations, and comparing prices.
• Follow up on purchasing requests, deliveries, and supplier arrangements.
• Handle routine errands and administrative visits to external organizations when required.
• Maintain purchase records and report progress to management.

Warehouse & Operational Support

• Coordinate with warehouse staff regarding incoming shipments and deliveries.
• Attend and monitor container unloading activities when assigned.
• Check unloading progress, quantities, visible damages, and operational issues, and report discrepancies.
• Follow up with warehouse staff, drivers, and service providers to ensure tasks are completed.
• Support coordination between the office, warehouse, showroom, and management.

Task Follow-Up & Reporting

• Maintain a daily task list and follow up on outstanding assignments.
• Provide timely updates to management.
• Identify operational problems and assist in finding practical solutions.
• Ensure assigned tasks are completed accurately and on time.

Requirements

• Minimum HND or Diploma in Business Administration, Management, or a related field.
• 1–2 years of relevant administrative, office support, or operations experience preferred.
• Good spoken and written English communication skills.
• Basic proficiency in Microsoft Word, Excel, email, and WhatsApp.
• Strong organizational, interpersonal, and multitasking skills.
• Ability to work independently and follow instructions accurately.
• Comfortable handling both office duties and occasional field assignments.
• Honest, responsible, punctual, detail-oriented, and trustworthy.
• Willingness to learn and take initiative.

Preferred Qualifications

• Previous experience in construction, trading, building materials, logistics, warehousing, or retail operations.
• Experience assisting with employee recruitment or staff supervision.
• Familiarity with local suppliers, courier services, and transportation arrangements in Accra.
• Ability to communicate in Chinese is an advantage but not required.

What We Offer

• Monthly gross salary of GHS 2,500.
• Reimbursement of approved work-related transportation expenses.
• Practical exposure to various business operations.
• Opportunities for professional growth based on performance.

NB: We are looking for someone who takes ownership of assigned tasks, communicates clearly, follows up consistently, and gets things done.