Your Business. My Expertise. Your Growth.
Reception Academy Ghana
2 weeks ago
Job descriptions & requirements
I support organizations in hospitality, travel, and tourism to achieve operational excellence, develop talent, and elevate guest experiences.
Core Services
Operations & Consulting: Front Office, Rooms Division, SOPs, audits, and performance improvement.
Customer Experience: Guest journey, service culture, complaint handling, and service recovery.
Commercial Strategy: Distribution, booking strategy, sales, and revenue-growth initiatives.
Training & Leadership: Corporate capacity building, supervisory to executive development, and workshop facilitation.
Travel & Tourism: Strategic business support for industry entities.
Key Results
Stronger service standards and enhanced guest satisfaction
Better-trained teams and improved operational efficiency
Sustainable solutions to business challenges
Let's Connect
Location: Accra, Ghana (Available for Global Assignments)
Phone / WhatsApp: +233 53 794 5938
Email: kwaminawilliam@gmail.com
LinkedIn: linkedin.com/in/william-kwamina
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