Tiktok Live Producer

About the Role

We are hiring a TikTok Live Producer to run backend operations during live sales. You will keep the live running smoothly: moderating chat, managing the product queue, tracking orders, and flagging issues to the host in real time.

Key Responsibilities

* Moderate live chat during TikTok Shop live sessions, responding to customer questions and removing spam or inappropriate comments

* Manage the product/item queue during the live, pinning, and switching of items as directed

* Track sales, orders, and inventory call-outs in real time

* Monitor stream health (audio, video, and connectivity) and alert the host to technical issues

* Coordinate with the host to feed prompts, answer FAQs, or flag high-value customer questions

* Log recurring customer questions or issues for post-live reporting

* Support pre-live setup (product list, pricing, promo codes) and post-live wrap-up (sales summary)

Requirements

* Familiarity with TikTok Shop / TikTok Live and how live commerce sales work is a plus

* Comfortable multitasking across chat, dashboard, and communication tools simultaneously

* Strong attention to detail and fast typing/reading speed

* Prior experience moderating livestreams, community management, or e-commerce support is a plus

* This is an on-site role

Night Shift

Full-time: 8:00 PM - 5:00 AM GMT

Part-time (weekends - Sat/Sun): 8:00 PM - 5:30 AM GMT

Day Shift

Full-time: 10:00 AM - 7:00 PM GMT

Part-time (weekends - Sat/Sun): 10:00 AM - 7:00 PM GMT

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