Telesales Representative
Job descriptions & requirements
Company Description
Pixelpulse Viralchemy International Ltd is hiring for a client. Please we need target driven sales persons with telesales experience that are capable of meeting and exceeding sales targets.
PS: Even if this listing us showing “no longer accepting applications, we’re still hiring! Send your applications & CVs to kerendu.ezemonyuyo@unateus.com
Role Description
The Telesales Representative is a full-time remote role responsible for generating and converting sales opportunities through phone calls. This role involves selling over the phone to prospective customers, presenting products and services across the company’s different business lines, and clearly explaining value propositions and pricing. The Telesales Representative will follow up on leads, manage inbound and outbound calls, respond to customer inquiries, and maintain accurate records in CRM or tracking tools. Day-to-day tasks include building and maintaining positive customer relationships, addressing concerns, and coordinating with internal teams to ensure smooth sales and onboarding processes. The role also requires meeting sales targets, participating in product and sales training, and providing feedback to improve scripts, processes, and customer experience.
Qualifications
- Strong Communication skills, including clear spoken and written communication and active listening.
- Customer Service and Customer Support skills for handling inquiries, resolving issues, and maintaining customer satisfaction.
- Sales skills, including lead qualification, persuasion, negotiation, and closing techniques.
- Training experience or willingness to participate in ongoing sales and product training to improve performance.
- Comfort working remotely with reliable internet access and proficiency in basic computer tools (email, office applications, CRM systems).
- Ability to work toward targets, manage time effectively, and handle a high volume of calls or messages.
- Previous telesales, call center, or customer-facing experience is an advantage.
- High school diploma or equivalent; additional education in business, marketing, or related fields is beneficial.
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