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1 month ago

Job Summary

As a Shop Attendant at our perfume and makeup shop, you will be responsible for providing outstanding customer service, expert product knowledge, and maintaining a visually appealing store environment. You will assist customers in selecting perfumes and makeup products, ensuring they have a pleasant and informed shopping experience.

  • Minimum Qualification : HND
  • Experience Level : Mid level
  • Experience Length : 3 years

Job Description/Requirements

Key Responsibilities:

Customer Service:

  • Greet and welcome customers warmly as they enter the store.
  • Assist customers in selecting perfumes and makeup products that suit their preferences and needs.
  • Provide detailed information on product ingredients, benefits, and usage tips.
  • Offer product samples and assist customers in testing perfumes and makeup.


Sales

  • Achieve and exceed sales targets through effective customer engagement and upselling.
  • Process sales transactions accurately and efficiently using the POS system
  • Handle customer inquiries and complaints professionally, ensuring a satisfactory resolution.


Product Knowledge:

  • Stay updated on the latest perfume trends, new arrivals, and special promotions.
  • Participate in regular training sessions to enhance product knowledge and sales techniques.


Store Maintenance:

  • Ensure the store is clean, organized, and visually appealing.
  • Arrange and restock shelves, displays, and testers regularly.
  • Monitor inventory levels and report any shortages to the Store Manager.


Operational Support:

  • Assist in receiving and unpacking shipments.
  • Conduct periodic inventory checks and participate in stocktaking activities.
  • Follow all store policies and procedures to ensure a safe and secure shopping environment.


Experience:

  • Previous experience in retail, especially in the fragrance or beauty industry, is preferred.


Skills:

  • Excellent interpersonal and communication skills.
  • Strong sales and customer service abilities.
  • Knowledge of perfume products and fragrance families is a plus.
  • Basic math skills for handling transactions.
  • Ability to work in a fast-paced environment and handle multiple tasks.


Personal Attributes:

  • Friendly, approachable, and confident.
  • Well-groomed with a professional appearance.
  • Enthusiastic and passionate about fragrances.
  • Dependable and punctual.
  • A supportive and dynamic work environment.





Location: [East Legon]

Employment Type: Full-time

Salary Range: Attractive

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