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3 weeks ago

Job Summary

A Mobile Banker is responsible for providing banking services outside traditional bank branches, typically by visiting clients at their homes, offices, or other convenient locations.

  • Minimum Qualification : High School (S.S.C.E)
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Primary Responsibilities:

Client Acquisition and Retention:

  • Identify and attract new customers by reaching out to potential clients through referrals, networking, and community involvement.
  • Build and maintain strong relationships with existing clients, offering personalized banking solutions.


Cross-Selling Banking Products:

  • Promote and sell banking products and services to meet clients' individual financial needs, such as mortgages, personal loans, insurance, or investment accounts.
  • Achieve sales targets set by the bank, focusing on increasing revenue through product offerings.


Conducting Transactions Safely:

  • Ensure the security of client transactions during mobile visits by following protocols and maintaining confidentiality.
  • Handle and reconcile any cash transactions or check deposits while adhering to compliance and safety standards.


Customer Service and Problem Solving:

  • Resolve any client issues related to account management, loans, or other banking services.
  • Provide ongoing support for clients regarding their accounts, digital banking access, or financial products.


Market Research and Competitor Analysis:

  • Keep up-to-date with market trends, product developments, and competitor services to better position the banks offerings.
  • Use client feedback to suggest improvements in services or products.


Skills Required:

  • Excellent Communication:
  • Ability to clearly explain banking products and services to clients.


Sales and Relationship-Building:

  • Strong sales acumen to promote and cross-sell products, and the ability to foster long-term client relationships.


Problem-Solving Skills:

  • Ability to resolve customer issues and find tailored solutions to their financial needs.


Mobile and Remote Work Capabilities:

  • Ability to work independently, visiting clients in various locations and ensuring secure transactions.


Digital Literacy:

  • Proficiency in mobile banking platforms, digital banking applications, and other online banking tools.


Time Management:

  • Ability to schedule client visits efficiently and manage a personal portfolio of customers.






Kindly Note: All interested applicants should submit CVs to: mohammedayaba6224@gmail.com

Salary Range: Attractive

Employment Type: Full Time


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