Sales and Operations Manager

Responsibilities:

1. Sales and Distribution (65%):

• Induce strategy based on understanding of Frozen Food product (SKUs) & demand.
• Making an Org structure for Ghana Operations to ensure right manpower (in terms of number and local experience)
• Start establishing sales channels, stores in right location, understand challenges, and potential opportunities.
• Selection and acquisition of the Shop site in developing area.
• Start Evaluating partnerships and understand the local customer behaviors / engagements.
• Making a robust strategy for cash handling, cash management, recovery etc.
• Understand Local Laws related to FMCG Distribution (specially related with FDA processes & systems for Authorization) and ensure to be followed without fail.
• Recruitment and Retention of Talents.
• Identification of various Threats, Risks associated with Internal and External environment and timely appraising the Management of its implications/ consequences.
• Market visits to understand the Competition and various competition Analysis.

Overseeing Supply Chain Management: (20%):

• Understand Procurement and Demand Planning
• Overseeing the SCM Function & Inventory management
• Freight forwarding
• Warehousing
• Distribution Channels

Trade Marketing (15%):

• Understand various marketing activities.
• Start effective marketing activities and find potential growth avenues.

Key Job Deliverables / Accountabilities (KPI's):

• Achievement of Sales Target
• Control on macro store performing indicators: Damage and Discount
• Execution and Adherence of defined SOP’s & Process
• Successful execution of Marketing Campaigns
• Maintain correct stock level: Avoid Under/Over stock situation
• Keep Shrinkage under permissible limit
• Manage all controllable cost at store level to keep operations profitable
• Recruitment
• Store Openings (Expansions) as per Management Approvals.

Person Specification:

• Academic: Any Graduate preferably with MBA or Advanced qualification on Retail Operations / Management.
• Experience: 10-12 years. At least 5 years in senior mgt position from leading a Team.
• Working Experience of Central African countries or Middle east will be an added advantage. Preferably from FMCG (Frozen Wholesale business model)
• Knowledge: Frozen Foods Wholesale Domain & Product Knowledge, Budgeting & forecasting, SAP and POS. Market research & Data Analytics, Supply Chain, Competitive Intelligence

Skills/ Abilities:

• Communication Clarity
• Entrepreneurial spirit / Ownership
• Leadership
• Eye for details,
• Networking,
• Conflict management,
• Solution oriented,
• Innovative
• People & Stakeholder Management
• Values : (Core Values): Ambitious, Resourceful and Hardworking (Aspirational Values): Unity, Courage and Trust.

Location: Kumasi

Employment Type: Full Time

Salary Range : Attractive