Quality Control Officer
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Job summary
To monitor product and service quality across assigned retail, food production, bakery, butchery, restaurant and warehouse operations, ensuring compliance with company standards, food-safety requirements and applicable Ghanaian regulations.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Ghana
Job descriptions & requirements
Key Duties and Responsibilities
- Inspect incoming goods, storage conditions, product displays and stock handling to confirm quality, quantity, packaging integrity, labelling and expiry dates.
- Conduct routine quality checks in bakery, butchery, restaurant and other food-handling areas, including hygiene, temperature control, cleaning and safe handling practices.
- Monitor adherence to standard operating procedures, personal hygiene rules, pest-control measures and workplace sanitation requirements.
- Identify non-conforming, damaged, expired or unsafe products; isolate affected stock, document findings and promptly escalate for corrective action.
- Maintain inspection checklists, temperature logs, incident records, non-conformance reports and other quality documentation accurately.
- Follow up with store, warehouse, production and operations teams to ensure corrective and preventive actions are completed within agreed timelines.
- Support internal audits, customer complaint investigations, product traceability exercises and staff training on quality and food safety.
- Report recurring quality issues, trends and improvement opportunities to the supervisor.
Qualifications, Experience and Competencies
- HND or bachelor’s degree in Food Science, Food Technology, Quality Management, Microbiology or a related field is preferred.
- Experience in quality control within retail, FMCG, food production, hospitality or a similar environment is an advantage.
- Good understanding of hygiene, food safety, stock handling, inspection procedures and record keeping.
- Strong observation, communication, reporting and problem-solving skills; able to work shifts and visit operational areas as required.
General requirement: Perform other reasonable duties related to the role as assigned, in accordance with Melcom policies, safety requirements and operational needs.
Location: Tema
Salary: GHC 1,500- 3,000 Net.
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