Quality Assurance Officer

Job Title: Quality Assurance Officer

Reports To: Vice Rector and Registrar

About BlueCrest University College

BlueCrest University College is committed to academic excellence, innovation, and integrity. We operate within Ghana’s regulatory framework under the Education Regulatory Bodies Act, 2020 (Act 1023) and actively engage with the Ghana Tertiary Education Commission (GTEC) and University of Education Winneba on quality assurance and accreditation.

Job Summary:

Lead institutional quality assurance (IQA) and regulatory compliance to ensure BlueCrest meets and sustains requirements under Ghana’s Education Regulatory Bodies Act, 2020 (Act 1023) and Ghana Tertiary Education Commission (GTEC) directives. The role stewards programme and institutional accreditation workflows, post-accreditation monitoring, internal academic audits, external moderation processes, data-driven quality improvement, and risk/compliance reporting to management and the Academic Board

Duties/Responsibilities:

• Plan, coordinate, and quality-assure all submissions for new and renewal programme accreditation and institutional reviews (forms, evidence, timelines, site-visit readiness), and track decisions/conditions to closure
• Provide clear, concise, accurate information to support Senior Leaders in raising standards of performance in school and to revamp faculty structure. Also provide detailed analysis in relation to feedback from internal reviews and Academic Misconduct.
• Orchestrate post-accreditation quality assurance (monitoring & evaluation, periodic reporting) and ensure timely responses to GTEC quality reviews
• Design and execute IQA cycles: department audits, course file reviews, assessment moderation checks, tracer/graduate feedback, student evaluations, and teaching observations closing findings with action plans.
• Coordinate external moderation (appointment scheduling with mentoring/affiliating universities where applicable, report tracking, recommendations implemented
• Build and manage a quality dashboard (institutional effectiveness KPIs, student outcomes, accreditation timelines, audit closure rates); table quarterly reports to Senior Management and Academic Board
• Oversee quality documentation control (policies, SOPs, committee minutes, decision registers) and ensure secure data management consistent with national requirements.
• Deliver staff orientation and targeted training on assessment design, moderation, rubric use, course file management, and accreditation evidence standards
• Advise management on risk, compliance exposure, and quality improvement opportunities; lead quality initiatives aligned to strategic goals.
• Work with the Rector and Registrar in preparing and introducing changes to BCC’ policies about QA strategy or QA policy that arise from national/international and which enable BCC to demonstrate and audit quality and standards.
• Monitor output from GTEC, NCTE and other relevant bodies about academic benchmarking, GTEC /Ministry of Education guidelines recommend and implement changes to regulations and procedures, where necessary, to ensure compliance with the relevant requirements.
• Prepare quarterly and annual Quality & Compliance Reports for Management and Academic Board; submit mandated reports/responses to GTEC
• Performs other duties as assigned.

Required Experience

• Minimum of Five (5) years in quality assurance/academic administration within a Ghanaian tertiary institution, including hands-on GTEC accreditation submissions and audit coordination.
• Demonstrated experience with internal QA systems (course files, moderation, programme review, student evaluations) and committee governance
• Strong Knowledge of data collection and analysis

Educational Qualifications

• A good first degree plus an advanced degree (Masters) in a relevant field such as Educational Monitoring and Evaluation, Educational Administration, Quality Management/Higher Education/Assessment (or related).

Key Performance Indicators (KPIs)

·        Successful institutional and programme re-accreditation without lapses

·        On-time accreditation submissions and responses to GTEC

·        High levels of student and peer feedback satisfaction.

·        Effective closure of QA audit findings and external moderation recommendations

Required Skills/Abilities:

• Demonstrated excellent writing and presentation skills
• Strong verbal and interpersonal communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

Working Relationships

• Internal: Rector, Vice Rector, Registrar, Deans/HoDs, Exams/Records, Academic Planning, ICT/LMS, Library, Student Affairs.
• External: GTEC desk officers and review teams; mentoring/affiliating university/external examiners; professional bodies (as applicable)

How to Apply

Interested candidates should submit a cover letter and CV to hr@bluecrest.edu.gh by Monday, 15th December 2025. Only shortlisted applicants will be contacted.

BlueCrest University College is an equal opportunity employer.

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