1 month ago

Job Summary

We're seeking a Quality Assurance Analyst for remote work that will support our ICF Next team. As a Quality Assurance Analyst for ICF Next, you play an essential role in driving innovation and using technology to create connection through a multi-channel experience. If you have an incredible passion for innovative technology development and enjoy working with clients, ICF Next is the place for you!

  • Minimum Qualification:Degree
  • Experience Level:Entry level
  • Experience Length:3 years

Job Description/Requirements

Key responsibilities may include:

  • Scoping: Working closely with Project Managers to scope QA efforts and managing the QA timeline
  • Requirements Review: Working closely with Business Analysts to understand and interpret requirements in addition to translating requirements into testing documentation
  • Documentation: Creating test documentation, including test plans, test scenarios, test cases, and test scripts
  • Review: Reviewing and proofreading of creative assets (design and copy) to ensure compliance to client feedback and approvals
  • Change Management: Managing defects and change requests
  • Troubleshooting: Miscellaneous troubleshooting and production support; helping identify barriers and root causes of data issues and performance gaps
  • Meetings: Coordinating and actively participating in development and review meetings
  • Involve in attending daily scrums and sprint planning meeting on regular basis
  • Prepare knowledge documents related to the project and share with entire team
  • Provide QA sign off for every release.

Position Requirements:

  • 3+ years of experience as a Software Quality Assurance professional
  • Bachelor’s degree required
  • Experience with API (Web Service) testing using Postman, SoapUI or similar tools
  • Experience testing file input and creation processes (i.e. batch, ETL)
  • Experience with defect tracking tools (i.e. JIRA)
  • Experience with SSRS/Report testing
  • Experience working in a Linux environment and viewing server log files
  • Experience working in high availability and high-performance applications
  • Experience testing large scale enterprise software products (i.e. Salesforce, AEM)
  • Experience with full software development life cycle and process improvement methodologies
  • Extensive experience writing Test Plans, Test Cases, and Test Scripts
  • Experience in a digital agency environment preferred
  • Experience in testing both web and mobile applications
  • Ability to estimate QA efforts for each sprint

Preferred skills:

  • Experience working in an Agile environment (SAFe Certification a plus)
  • Experience with performance testing tools (i.e. Jmeter)
  • Experience with automated testing tools (i.e. Karate/Cucumber, Selenium, Cypress)

Professional Skills:

  • Capable of clearly communicating complex issues to technical and non-technical personnel
  • Strong interpersonal, communication, and analytical skills
  • Effective and detailed communication of QA status and defect details in person, via phone, email, etc.
  • Sound understanding of web application technologies
  • Working knowledge of SQL and database testing methodology
  • Able to balance priorities and communicate effectively in a fast moving, agile, product development environment
  • Must be a detail-oriented self-starter and a strong team player
  • Ability to work well with a wide range of individuals and help solve complex issues

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