Quality Assurance Analyst

Key responsibilities may include:

• Scoping: Working closely with Project Managers to scope QA efforts and managing the QA timeline
• Requirements Review: Working closely with Business Analysts to understand and interpret requirements in addition to translating requirements into testing documentation
• Documentation: Creating test documentation, including test plans, test scenarios, test cases, and test scripts
• Review: Reviewing and proofreading of creative assets (design and copy) to ensure compliance to client feedback and approvals
• Change Management: Managing defects and change requests
• Troubleshooting: Miscellaneous troubleshooting and production support; helping identify barriers and root causes of data issues and performance gaps
• Meetings: Coordinating and actively participating in development and review meetings
• Involve in attending daily scrums and sprint planning meeting on regular basis
• Prepare knowledge documents related to the project and share with entire team
• Provide QA sign off for every release.

Position Requirements:

• 3+ years of experience as a Software Quality Assurance professional
• Bachelor’s degree required
• Experience with API (Web Service) testing using Postman, SoapUI or similar tools
• Experience testing file input and creation processes (i.e. batch, ETL)
• Experience with defect tracking tools (i.e. JIRA)
• Experience with SSRS/Report testing
• Experience working in a Linux environment and viewing server log files
• Experience working in high availability and high-performance applications
• Experience testing large scale enterprise software products (i.e. Salesforce, AEM)
• Experience with full software development life cycle and process improvement methodologies
• Extensive experience writing Test Plans, Test Cases, and Test Scripts
• Experience in a digital agency environment preferred
• Experience in testing both web and mobile applications
• Ability to estimate QA efforts for each sprint

Preferred skills:

• Experience working in an Agile environment (SAFe Certification a plus)
• Experience with performance testing tools (i.e. Jmeter)
• Experience with automated testing tools (i.e. Karate/Cucumber, Selenium, Cypress)

Professional Skills:

• Capable of clearly communicating complex issues to technical and non-technical personnel
• Strong interpersonal, communication, and analytical skills
• Effective and detailed communication of QA status and defect details in person, via phone, email, etc.
• Sound understanding of web application technologies
• Working knowledge of SQL and database testing methodology
• Able to balance priorities and communicate effectively in a fast moving, agile, product development environment
• Must be a detail-oriented self-starter and a strong team player
• Ability to work well with a wide range of individuals and help solve complex issues