Porter

Company Description

Adutwumwaa Hostel is more than just a place to stay; it represents a growing brand with a clear vision. Focused on excellence, the hostel aims to set the standard for quality and innovation in the accommodation sector over the next three years. Located in Ayeduase, Kumasi. Adutwumwaa Hostel is dedicated to providing a comfortable and secure environment for its guests. The organization prides itself on creating a welcoming atmosphere and setting a benchmark for others to follow in the hostel industry.

Role Description

This is a full-time on-site role for a Porter at Adutwumwaa Hostel, located in Kumasi. The Porter will be responsible for welcoming guests, assisting residents, maintaining the premises, and ensuring a secure and customer-friendly environment at the hostel. Daily duties also include acting as a gatekeeper, addressing guest inquiries, and ensuring smooth operations. Attention to detail and top-notch customer service are essential in this role.

Qualifications

• Strong communication skills and the ability to interact effectively with guests and team members.
• Experience in customer service and hospitality, ensuring a positive experience for guests.
• Ability to act as a gatekeeper, monitoring entry and maintaining security.
• Willingness to undergo training and an orientation program to align with the hostel's standards.
• High school education or relevant equivalent qualifications.
• Strong sense of responsibility and a professional demeanor.
• Capability to work efficiently on-site in a fast-paced environment.

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