Nsp (national Service)

Company Description

Enlace Education Services is an education services organization committed to empowering students and expanding opportunities for academic and career success. The company specializes in mentorship programs, educational support plans, educational tours, and scholarship administration designed to support students’ learning journeys and prepare them for the future.

Through structured guidance, practical resources, and access to experienced mentors, Enlace helps students and families plan and navigate academic and career development. Our integrated education support framework provides students with learning support, mentorship, career guidance, and transparent scholarship assistance to help ensure that financial or personal challenges do not disrupt their education.

Enlace also organizes educational tours and experiential learning activities that promote curiosity, creativity, leadership, and global awareness by exposing students to new cultures, industries, institutions, and technologies.

Role Description

The National Service Personnel will support the day-to-day operations of Enlace Education Services in Accra on a full-time, on-site basis. The role involves facilitating learning sessions, supporting mentorship activities, enrolling students onto the company’s Educational Support Plan, and assisting with general administrative work.

The NSS Personnel will engage with students and families, explain Enlace programs and services, respond to inquiries, and provide timely information about educational support opportunities. The role also includes assisting students during learning sessions, preparing basic learning materials, supporting academic guidance activities, and helping learners stay committed to their educational goals.

In addition, the NSS Personnel will assist with the coordination of mentorship programs, educational tours, scholarship-related activities, event planning, and participant follow-up. The successful candidate will also support record-keeping, data entry, documentation, reports, emails, basic content updates, and other administrative tasks required for smooth program delivery.

The role requires someone who is professional, service-driven, organized, and passionate about student development. The selected candidate will work closely with team members to ensure effective learner support, proper documentation, and professional engagement with students, families, partners, and other stakeholders.

Key Responsibilities

Facilitate learning sessions and support students during academic and mentorship activities.

Enroll students onto Enlace Education Services’ Educational Support Plan.

Explain the company’s programs, services, and support packages to students and families.

Assist with student engagement, follow-up calls, and responses to inquiries.

Support mentorship programs, educational tours, scholarship activities, and student development initiatives.

Prepare learning materials, basic reports, emails, and communication updates.

Maintain accurate student records, enrollment details, and administrative documents.

Assist with event planning, scheduling, logistics, and on-site support during programs.

Support data entry, documentation, filing, and general office administration.

Work with team members to ensure smooth delivery of Enlace programs and services.

Qualifications

Applicants should possess the following:

Strong communication and interpersonal skills, with the ability to interact professionally with students, families, partners, and colleagues.

Good presentation and facilitation skills, with the ability to guide and support learners effectively.

Strong organizational and administrative skills, including attention to detail, record-keeping, data entry, and basic documentation management.

Basic proficiency in office software and digital tools, including word processing, spreadsheets, email, and online collaboration platforms.

Ability to support student enrollment, participant follow-up, scheduling, and program coordination.

Interest in education, mentorship, student development, and learner support.

Strong problem-solving and time management skills, with the ability to handle multiple tasks and meet deadlines.

Ability to work effectively in a team environment while also taking initiative with minimal supervision.

A proactive attitude, professionalism, integrity, and willingness to learn.

A relevant tertiary education background in education, marketing, business adminstration, actuarial science, communication, administration, or a related field.

Eligibility to undertake National Service placement in Accra.

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