Manager, Fintech Business Development (sme, Gov. & Ngo)

About us

Who we are

MTN Fintech Ghana is one of the most significant markets within Group Fintech, serving as a major contributor to revenue and monthly active users and operating as a legally separated standalone fintech entity in Ghana. This makes the Finance function central not only to stewardship and compliance, but also to enterprise value creation, capital allocation, resilience, and strategic growth.

As a scaled digital financial services business operating in a highly regulated, multi-stakeholder and fast-evolving environment, MTN Fintech Ghana requires a future-fit finance function capable of supporting platform monetisation, product expansion, governance, funding, tax efficiency, performance management and sustainable profitability.

At MTN Fintech Ghana, we are a purpose and value-led organisation and believe that understanding the needs and aspirations of our people is key to creating experiences that delight you at work, daily. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Mission / Core Purpose of the Job

Summary of the position’s Responsibilities

The Manager, FinTech Business Development – SME, Government & NGO is responsible for driving revenue growth, customer acquisition, strategic partnerships and digital financial inclusion across the SME, Government and NGO segments. The role develops and executes commercial strategies, builds high-value partnerships, commercializes fintech solutions, manages key accounts and leads initiatives that accelerate digital payments and ecosystem growth.

Key Performance Areas

Core, essential responsibilities / outputs of the position (KPA's)

• Develop and execute growth strategies for SME, Government, and NGO segments.
• Drive revenue, transaction value, acquisition, and portfolio profitability.
• Identify, negotiate, and manage strategic partnerships with Government, NGOs, development partners, banks, and enterprises.
• Lead commercialization of Merchant Pay, MoMo for Business, Bulk Payments, Collections and value-added services.
• Digitize value chains across agriculture, FMCG, transport, education, and health.
• Develop business cases, proposals, and commercial agreements.
• Manage key accounts and executive stakeholder relationships.
• Lead GTM plans with Product, Marketing, Sales, Risk, Legal and Technology teams.
• Monitor pipeline, forecasting, KPIs, and portfolio performance.
• Lead financial inclusion programmes including women-focused initiatives and donor-funded partnerships.
• Represent the business at industry forums and strategic engagements.
• Coach and develop team members while ensuring governance and compliance.

Job Requirements

(Education, Experience and Competencies)

Education

• Bachelor's Degree in Business, Marketing, Economics or related fields.
• MBA or Master's degree is an advantage.

Experience

• Minimum of 5 years' work experience in business development, enterprise sales, fintech or financial services.
• Proven experience managing strategic partnerships and large accounts.
• Experience engaging Government and Development Partners is an advantage.

Competencies

• Business Development
• Commercial Negotiation
• Financial Analysis
• Market Intelligence
• Stakeholder Management
• Product Commercialization
• Project Management
• Presentation and Communication

Behavioural Qualities

Must live the MTN Values of

• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity

Must Live the MTN Vital Behaviours of;

• Complete Candor, Complete Accountability, Active Collaboration and Get it Done
• Good communication and interpersonal skills.

Authorities

• N/A

Collaboration

(Formal and Informal Relationships) Responsibility towards

• Line Manager – Senior Manager Fintech Business Development
• Direct Reports – N/A
• Matrix Reports – N/A
• Key Customers – All departments within MMFL, Commercial Operations, Products & Services team
• Key suppliers: External Agencies, Trade Marketers

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