Job descriptions & requirements
Key Responsibilities
- Employee Relations
- Handle employee complaints, grievances, and workplace conflicts.
- Support disciplinary procedures, including warning letters, investigations, and hearing records.
- Maintain employee relations records and follow up on employee issues.
- Assist in resolving disputes between employees and supervisors.
- Attendance & Discipline Management
- Monitor employee attendance, lateness, absenteeism, and unauthorized leave.
- Coordinate with departments to address attendance and discipline issues.
- Prepare attendance and disciplinary reports.
- HR Administration
- Maintain employee files, contracts, warning letters, and other HR documents.
- Assist with onboarding, employee transfers, resignations, and exit procedures.
- Ensure accurate and confidential employee records.
- Policy & Labor Compliance
- Ensure HR practices comply with company policies and applicable Ghanaian labor laws.
- Support the implementation and communication of company rules and regulations.
- Assist with HR audits and compliance documentation.
- Employee Communication
- Communicate HR policies and procedures to employees.
- Support employee engagement activities and workplace communication.
- Prepare regular reports on grievances, disciplinary cases, and employee attendance.
Qualifications & Requirements
- Diploma or Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
- 1–3 years of experience in HR, employee relations, or HR administration; factory experience is an advantage.
- Good knowledge of Ghanaian labor laws and employee relations practices.
- Strong communication, problem-solving, and interpersonal skills.
- Good record-keeping, reporting, and organizational skills.
- Proficiency in Microsoft Office, especially Excel and Word.
- Ability to handle confidential information professionally and work under pressure.
- Fluency in English; knowledge of local Ghanaian languages is an advantage.
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