Head, Card & Payments

Job Description
To execute the Card and Payments strategy in country in alignment with business lines (i.e. Personal and Private Banking - PPB), and country objectives.
Key Responsibilities

• Lead the development and implementation of comprehensive Card and Payments strategies aligned with organizational goals and market opportunities
• Manage and mentor a high-performing team, fostering a culture of innovation, accountability, and continuous improvement.
• Oversee product portfolio management, including credit cards, debit cards, prepaid solutions, and digital payment offerings.
• Drive revenue growth and profitability through effective pricing strategies, customer acquisition, and retention initiatives
• Establish and monitor key performance indicators (KPIs) and metrics to ensure business targets are achieved.
• Manage third-party partnerships and sales channels to expand market reach and distribution capabilities.
• Ensure compliance with regulatory requirements and industry standards in all Card and Payments operations.
• Collaborate with cross-functional teams including Risk, Operations, Technology, and Marketing to deliver integrated solutions.
• Conduct competitive analysis and market research to identify emerging trends and opportunities in the payments industry.
• Manage budgets and allocate resources effectively to maximize return on investment.
  

Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Products
Personal and Private Banking
8-10 years
Experience in the management of Card and Payments as a product, including the payments industry, third party sales channels and partnerships.
Additional Information
Behavioural Competencies

• Articulating Information
• Challenging Ideas
• Developing Strategies
• Embracing Change
• Making Decisions
  

Technical Competencies

• Customer Understanding ( Consumer Banking)
• Economic Capital Management
• Heart of Customer Experience
• Product and Services Knowledge
• Risk Identification
• Risk Management
• Risk/ Reward Thinking

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