Front Office Assistant

Company Description The Vascular Biology Laboratory is part of the Biomedical Research Institute at FORTH, located in Ioannina, Greece. The laboratory focuses on research related to blood vessels and vascular systems, contributing to advancements in biomedical science. Team members collaborate in a structured, research-driven environment that supports scientific inquiry and innovation. The workplace values accuracy, organization, and efficient support for ongoing research projects, offering opportunities to work closely with scientists and administrative staff.
Role Description The Front Office Assistant is a full-time, on-site role based in the Tema Metropolitan District. This position manages the reception area, welcomes visitors, responds to inquiries, and ensures a professional and organized front-office presence. Daily responsibilities include answering phone calls, handling correspondence, scheduling appointments, maintaining records, and supporting basic administrative and clerical activities. The role also involves coordinating with internal teams, directing visitors and calls appropriately, and assisting with document preparation and filing. The Front Office Assistant helps maintain office supplies, supports meeting logistics, and contributes to a smooth, efficient office environment.
Qualifications

• Candidates should possess strong interpersonal skills and the ability to communicate clearly and courteously with visitors, staff, and external contacts.
• Candidates should possess professional phone etiquette and experience managing incoming and outgoing calls.
• Candidates should possess appointment scheduling skills and the ability to coordinate calendars and manage bookings accurately.
• Candidates should possess administrative assistance and clerical skills, including organizing files, handling correspondence, and basic data entry.
• Additional beneficial qualifications include proficiency with office software (e.g., email, word processing, spreadsheets), attention to detail, time management skills, and the ability to handle confidential information responsibly.
• Prior experience in a front office, reception, or administrative role is preferred, and a high school diploma or equivalent is typically required; post-secondary education in administration or related fields is an advantage.

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