Fast Food Sales Representative

Key Responsibilities:

Customer Service & Sales:

• Greet customers promptly and courteously
• Take customer orders accurately, in person and through drive-thru or digital platforms
• Provide information about menu items, promotions, and specials
• Upsell or suggest add-on items to increase sales
• Resolve customer complaints or concerns professionally and promptly
• Ensure a positive, friendly, and efficient customer experience

Order Processing & Payment:

• Operate point-of-sale (POS) systems to process orders and payments
• Handle cash, credit/debit cards, mobile payments, and vouchers accurately
• Issue receipts and manage correct change
• Maintain accuracy in order entry and order delivery

Food Handling & Preparation:

• Assemble, package, or prepare food items according to company standards
• Ensure food quality, portion control, and presentation standards are met
• Follow food safety, hygiene, and sanitation guidelines at all times
• Monitor food holding times and freshness

Store Operations & Cleanliness:

• Maintain cleanliness of service counters, dining areas, and workstations
• Assist with opening and closing duties, including cleaning and restocking
• Replenish supplies such as packaging, condiments, and utensils
• Follow health, safety, and security procedures

Teamwork & Compliance:

•  Work collaboratively with kitchen staff and fellow sales representatives
• Follow company policies, procedures, and operational standards
• Participate in training sessions and team meetings
• Adhere to workplace safety and food handling regulations

Required Qualifications:

Education:

• High school diploma or equivalent preferred

Experience:

• Prior experience in fast food, retail, or customer service is an advantage but not required
• On-the-job training is typically provided

Skills & Competencies:

• Strong customer service and communication skills
• Ability to work in a fast-paced, high-volume environment
• Basic math and cash-handling skills
• Ability to follow instructions and procedures accurately
• Team-oriented and reliable
• Positive attitude and professional appearance

Physical & Work Requirements:

• Ability to stand for extended periods
• Ability to lift light to moderate loads (e.g., food trays, supplies)
• Willingness to work flexible hours, including weekends, evenings, and holidays
• Ability to work in a kitchen environment with heat, noise, and fast activity
• Friendly and approachable demeanor
• Quick learner with attention to detail
• Ability to remain calm under pressure
• Strong work ethic and punctuality
• Commitment to cleanliness and food safety

Salary: Attractive