Customer Success Manager (intern / Early Contributor)

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Customer Success Manager (Intern / Early Contributor)
Customer Success
Accra, Ghana / Remote
Intern
Be the bridge between Cornerstone and our partners — ensuring every institution and merchant feels supported and empowered.
About The Role
You'll help onboard institutions, ensure smooth adoption, and build relationships that create long-term value for our customers.
What You'll Do

• Onboard new institutions and merchants onto the platform
• Provide training and ongoing support to customers
• Monitor customer health and proactively resolve issues
• Gather and relay customer feedback to the product team
• Build lasting relationships with key accounts
  

You'll Thrive Here If You

• Strong interpersonal and communication skills
• Empathy and patience in customer-facing situations
• Ability to explain technical concepts clearly
• Experience or strong interest in fintech or SaaS
  

Bonus Points

• Fluency in Twi or other Ghanaian languages
• Previous customer success or account management experience
  

Apply Now
Send your application to info@mycornerstonegh.com
We review applications on a rolling basis
What We Offer

• Real-world experience building systems that power digital payments
• Mentorship from experienced engineers and startup founders
• Opportunity to work on live projects that impact real users
• Flexible, collaborative, and supportive remote environment
• Chance to grow your technical and professional skills quickly
• Letter of recommendation upon successful completion
• Possibility of full-time role after internship based on performance
  

Our Hiring Process

• 1
  

Apply
Send us your resume

• 2
  

Chat
Quick conversation with our team

• 3
  

Technical Discussion
Talk through your experience and problem-solving approach

• 4
  

Team Fit
Meet a few teammates and learn about how we work

• 5
  

Offer
If it's a great fit, we'll make it official!
Ready to Build Something Big?
Join our growing team and help shape the future of payments and financial access across Africa.
Apply Now
We review applications on a rolling basis — early applications are encouraged.
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