Job summary
The Creative Lead is responsible for the development, production, and quality control of all visual, written, and multimedia content used across campaigns, platforms, and customer touchpoints. This role exists to ensure that all content: • Captures attention • Communicates value clearly • Drives audience action • Supports conversion and revenue generation The Creative Lead is accountable for: • Producing high-quality, conversion-oriented content • Ensuring brand consistency across all outputs • Supporting campaign performance through e ective creative execution This is not an artistic role focused on aesthetics alone. It is a commercial content role focused on results.
Job descriptions & requirements
Functional Scope and Revenue Linkage
Core Functional Scope
The Creative Lead is responsible for:
- Producing visual, written, and video content for campaigns
- Developing creative assets for digital platforms, ads, and communications
- Maintaining a consistent brand identity across all outputs
- Managing content production workflows and timelines
- Ensuring all content aligns with campaign objectives
The role ensures that all creative outputs are:
- Timely
- Relevant
- Aligned with campaign goals
- Designed for audience engagement and conversion
Revenue Linkage
This role contributes to revenue by:
- Creating content that improves campaign performance
- Increasing engagement and conversion rates
- Enhancing the e ectiveness of marketing and sales communication
- Supporting lead generation and deal progression
The Creative Lead is directly accountable for:
- Quality and e ectiveness of campaign creatives
- Contribution of content to lead generation and conversion
- Speed and consistency of content production
Key Responsibilities
Creative Production & Asset Development
The Creative Lead must produce high-quality creative assets, including:
- Social media graphics
- Advertising creatives
- Short-form and long-form videos
- Presentation materials
- Campaign visuals and supporting media
All content must be developed with a clear understanding of:
- Target audience
- Campaign objective
- Intended action
Content Development & Messaging Execution
The Creative Lead must translate campaign direction into content that:
- Clearly communicates value propositions
- Aligns with audience needs and behaviours
- Supports conversion objectives
This includes:
- Writing or supervising copy for campaigns
- Structuring messages for clarity and impact
- Ensuring content is relevant to the intended audience
Campaign Support & Creative Alignment
The Creative Lead must work closely with the Revenue Campaign & Media Strategist to:
- Understand campaign requirements
- Deliver required assets on time
- Adjust creatives based on campaign feedback
The role ensures that: Creative output aligns directly with campaign goals.
Content Planning & Production Scheduling
The Creative Lead is responsible for maintaining a structured content production system.
This includes:
- Developing content calendars
- Prioritising deliverables based on campaign timelines
- Ensuring consistent output across platforms
The role must prevent:
- Content delays
- Missed campaign deadlines
- Inconsistent posting or messaging
Quality Control & Brand Consistency
The Creative Lead must ensure that all content meets defined standards.
This includes:
- Visual consistency
- Messaging alignment
- Professional presentation
- Accuracy of information
All outputs must reflect a consistent identity across all channels.
Creative Performance Improvement
The Creative Lead must continuously improve content e ectiveness by:
- Reviewing campaign performance data
- Identifying high-performing creatives
- Adjusting content based on results
This includes working with:
- Digital Marketing Manager (execution feedback)
- Revenue Campaign Strategist (strategic direction)
Multi-Format Content Production
The role must be capable of producing and managing content across formats:
- Static images
- Video content (short-form and long-form)
- Written content
- Presentation materials
The objective is to ensure that content meets the needs of all campaign channels.
Resource & Workflow Management
If working with additional designers or content creators, the Creative Lead must:
- Assign tasks
- Review outputs
- Maintain production standards
- Ensure deadlines are met
Performance Framework
Weekly Performance Expectations (Execution Layer)
Each week, the Creative Lead must deliver:
- A defined volume of content aligned with active campaigns
- Timely completion of creative requests
- Support for all campaign launches
Weekly outputs must include:
- Number of creative assets produced
- Content delivered per campaign
- Timeliness of delivery
- Adjustments made based on feedback
Monthly Performance Expectations (Revenue Layer)
Each month, the Creative Lead must demonstrate:
- Contribution of content to campaign performance
- Improvement in engagement and conversion indicators
- Consistency in output and quality
Quarterly Performance Expectations (Scaling Layer)
Each quarter, the role must demonstrate:
- Improved content e ectiveness
- Development of repeatable creative formats
- Ability to support larger and more complex campaigns
Key Performance Indicators (KPIs)
- Volume of content produced
- Timeliness of delivery
- Engagement metrics (where relevant)
- Contribution to campaign performance
- Conversion support e ectiveness
- Consistency of output quality
90-DAY Execution Plan
Phase 1: Days 1–30 — Assessment & Initial Output
- Review existing content and assets
- Understand campaign requirements
- Begin producing content for active campaigns
Outcome: Initial creative output aligned with campaigns
Phase 2: Days 31–60 — Consistency & Workflow Development
- Establish content production routines
- Improve quality and speed of output
- Align closely with campaign needs
Outcome: Consistent and reliable content production
Phase 3: Days 61–90 — Optimisation & Performance
- Improve content e ectiveness
- Refine formats and messaging
- Support campaign scaling
Outcome: High-quality, conversion-oriented content system
Reporting Line & Internal Interfaces
Reports To:
- Revenue Campaign & Media Strategist
Works Closely With:
- Digital Marketing Manager
- Sales Manager
- CRM & Growth Operations Manager
Authority Level
The Creative Lead has authority to:
- Develop and produce content
- Maintain creative standards
- Recommend content improvements
The role does not independently define campaign strategy.
Success Definition
After 3 Months:
- Consistent content output
- Alignment with campaign needs
After 6 Months:
- Improved content performance
- Reliable creative delivery
After 12 Months:
- Strong content system supporting all campaigns
- High-quality, conversion-focused creative outputs
Failure Conditions
This role will be considered unsuccessful if:
- Content is delayed or inconsistent
- Output does not support campaign objectives
- Quality is poor or unprofessional
- Messaging is unclear or ine ective
- Creative output does not contribute to performance
- Campaigns are negatively impacted by weak content
Required Qualifications & Experience
- 3–6 years of experience in content creation, design, or media production
- Experience producing digital content across platforms
- Familiarity with design and editing tools
- Experience working with marketing teams
Required Skills & Competencies
- Strong design and content creation ability
- Basic understanding of marketing and audience engagement
- Attention to detail
- Ability to manage multiple tasks
- Creativity combined with commercial awareness
Working Style Requirements
- Output-driven and deadline-focused
- Responsive to campaign needs
- Able to work at speed without compromising quality
- Structured in workflow management
- Open to feedback and iteration
Remuneration & Performance Incentives
- Base salary
- Performance incentives tied to output and campaign contribution
Application & Evaluation Criteria
Candidates will be evaluated based on:
- Portfolio of work
- Ability to produce relevant content
- Understanding of audience engagement
- Speed and consistency of output
- Alignment with commercial objectives
Location: Accra
Salary: Attractive
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